Customer Service Dialogue and Vocabulary
Listening
Operator: Good morning. Customer Service. How can I help you?
Customer 4: Good morning. I’d like some information on your Spring Sale, please.
Operator: No problem. Can you hold the line? I’ll put you through to that department right away.
Operator: They are out at the moment. Can I take your number and email address and I’ll send you the information?
Customer 4: Sure. My number is 061323499 and my email address is hhrtshorne@gmail.com. Can you include a catalogue when you send the information?
Outstanding Account Reminder
Incluimos copia de su estado de cuentas de abril por la suma de 10.800 €. Nos gustaría recordarle que nuestras condiciones de pago son de 30 días y agradeceríamos que abonaran su cuenta pendiente lo antes posible. Si ya han liquidado dicha cuenta, por favor no tengan en cuenta esta carta.We include a copy of your April statement for the sum of 10,800 euros. We would like to remind you that our payment terms are 30 days and we would appreciate it if you would pay your outstanding account as
Read MoreIFNAGSGN
NIVEL 1= 1)You ARE a student. 2)HeS from Canada. 3)We ARENT from Brasil. We re from Perú. 4) Hes my brother. HIS name is Martin. 5) My mother is from Argentina but HER parents are from Italy. 6)SARA”S brother is Tomas. 7)I have two DESKS. 8)His CHILDREN are Marc, Saskia and Alina. 9)THAT coat is Peters. 10)THESE trainers are new. 11)There ARE two chairs in my living room. 12)There ISNT any money in my wallet. 13)Are the books ON the chair? 14)The sofa is BETWEEN the two Windows. 15)I WORK in
Read More