Revenue Management Strategies in Tourism

Revenue Managers and Surfers: A Comparison

In revenue management, the goal is to identify the best opportunity to maximize profit within a specific market segment. We can draw a parallel between a Revenue Manager and a surfer. The key difference is that a surfer can’t control the wave (fluctuations in sales), they must adapt to it. A skilled Revenue Manager, however, can influence these fluctuations.

If sales decrease (the wave diminishes), prices should be lowered. Conversely, if sales surge excessively

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Effective Human Resources Management

Human Resources Management: Key Functions

A) Organization and Personnel Planning

B) Selection and Recruitment of Staff

To make a good selection, follow these steps:

  1. Determine the exact profile of the ideal candidate.
  2. Recruit candidates.
  3. Conduct the selection process.
  4. Choose the person who has shown suitability for the job being offered.
  5. Finalize the hiring process.

C) Personnel Management

This function manages all legal and administrative proceedings involving company staff. Examples:

  1. Selection and contract
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Modern Recruitment Methods and Strategies

Recruiting Technology Use of mobile (smartphone) technology and online methods has revolutionized the way companies recruit employees and job seekers search and apply for jobs.

  • Internet Recruiter: Person whose primary responsibility is to use the Internet in the recruitment process (also called cyber recruiter).
  • Corporate Career Websites: Job sites accessible from a company home page that list available company positions and provide a way for applicants to apply for specific jobs.

Traditional External

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Understanding Workday Regulations and Employee Rights

1. Workday

The workday refers to the period during which employees perform their job tasks.

  • Maximum duration: 40 hours per week on average, annually, up to a maximum of 9 hours per day.
  • Work hours can be distributed unevenly, respecting the minimum rest periods.
  • Weekly rest: 1 ½ days of rest per week (can be accumulated for up to 14 days).
  • Daily rest: 12 hours.
  • Breaks: 15 minutes when the workday exceeds 6 hours.
  • Minors: Their 15-minute break is extended to half an hour every 4 hours, and the weekly rest
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Understanding Employment Contracts: Types and Clauses

Understanding Employment Contracts

Exceptions

  • Special Industrial Relations: Directing personnel, professional athletes, etc.
  • Relationships That Do Not Apply: Public functions, personal services, etc.

The Contract

It is an agreement between the worker and the employer, where the employee provides services to the employer in exchange for a wage.

The Worker

  • Age: Cannot be less than 16 years old. Between 16 and 17, parental permission is required. Minors cannot work overtime or in unhealthy conditions.
  • Disability:
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Working Hours: Regulations and Types in Spain

Working Day Regulations in Spain

Work activity evolves over a period called the working day. The number of hours is set according to several criteria:

  • Economic: Minimum time for obtaining a salary to cover natural needs and provide funding for the company and benefit the employer.
  • Social: Limits to protect the mental and physical health of the worker.

The length of time depends on factors such as:

  • Economic (employment and wage levels)
  • Technical (levels of automation in the company)
  • Institutional (legislation,
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