Strategic Human Resources: Building a High-Performance Workforce
Employee Training & Needs Assessment
The Foundation of Workforce Excellence
Employee training is the structured process by which organizations help their workforce acquire new skills or refine existing ones. The primary purpose is to bridge the gap between current competencies and the skills required to effectively perform in one’s role—a strategic investment that boosts productivity, innovation, and overall morale. In this context, training is not solely about technical proficiency but also
Read MoreAviation Airworthiness and Maintenance Regulations
Airworthiness Directives (ADs)
An Airworthiness Directive is a notification to owners and operators of certified aircraft that a known safety deficiency with a particular model of aircraft, engine, avionics, or other system exists and must be corrected.
They are issued by the National Aviation Authority (NAA) of the country of aircraft manufacturer or of aircraft registration. ADs are mandatory in most jurisdictions and often contain dates or flying hours by which compliance must be completed.
Required
Read MorePublic Policy Fundamentals: Cycle, Actors, and Evaluation
Understanding the Policy Cycle
The policy cycle is a framework used to understand and analyze policy making through its distinct stages. Policy issues flow from inputs, such as problem recognition, to outputs, which are the resulting policies.
Stages of the Policy Cycle
- Agenda Setting: Problem recognition and defining issues that require government attention.
- Policy Formulation: The proposal of solutions and development of policy options to address identified problems.
- Decision Making: The choice of
Quality Management Systems & Production Control
Process Improvement & Quality Management Fundamentals
Quality Management is a set of coordinated activities to direct and control an organization to meet customers’ requirements and improve the effectiveness and efficiency of its performance.
Schools of Quality Management
The evolution of quality management systems has led to distinct schools of thought:
Total Quality Management (TQM)
- Focuses on strategic impact and market needs, with all members of the organization responsible for quality.
- Emphasizes
Concrete Science: Materials, Safety, and Professional Practices
Laboratory Safety and Chemical Management
Chemical Hazards and Safe Handling
- Shrinkage-Reducing Admixture: Product or product residue may explosively combust.
- Superplasticizer: Kills fish and ruins water; never pour down a drain!
- Colloidal Silver: Known to cause birth defects.
- Silver Nitrate Solution: A poison, oxidizer, and corrosive.
- Nitric Acid + Nitrobenzene: This combination results in a spontaneous explosion. Always ensure separate storage for acids versus bases.
Essential Laboratory Personal Protective
Read MoreEssential Skills for Effective Leadership and Teamwork
Negotiation
Negotiation is when two or more people try to reach an agreement that works for everyone, even if they have different interests. Ex: A company and a labor union enter negotiations over wages. The company wants to control costs, while the union wants a pay raise for its members. They aim to find a compromise that satisfies both objectives to some degree.
Common Mistakes in Negotiation
Focusing on Positions Instead of Interests
Positions are the stated demands (“I want a 10% raise”), while