Deming, COSO, and Audit Standards: A Summary

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Deming Model

Principles:

1. Constancy 2. New Philosophy 3. Inspection 4. Eliminate 5. Improve Base Price 6. Training 7. Leadership 8. Discard 9. Remove Fear, barriers between departments 10. Elimination of harmful slogans 11. Quotas for quality (phase) personal 12. Achievements 13. Training 14. Transformation

Seven Deadly Sins

1. Lack of evidence in the millennium 2. Emphasis on short-term gains and immediate success 3. Evaluation 4. Annual address of the company based on company mobility 5. Direction

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Total Quality Pillars: Lean Manufacturing & Toyota System

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Total Quality Pillars

Key Pillars of Total Quality

  • Customer Satisfaction: Product and service innovation.
  • Economic Efficiency: Control processes, eliminate waste, optimize resource utilization.
  • Internal Operation: Shared vision, focused goals, skills development and continuous learning.

Product Revolution: Market-driven approach (listen to the customer). PV = PC + Bo. Bo = Pv-Pc. M (maintain and improve).

Types of Waste

  1. Production waste
  2. Excessive waiting time
  3. Transportation waste
  4. Process waste
  5. Inventory waste
  6. Motion
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Management and Leadership: Theories, Roles, and Change

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The Challenge of Management

Managers are responsible for helping organizations achieve their objectives by creating and implementing plans. Management optimizes human, material, and financial contributions for organizational goals.

The Systems Approach

Management must be sensitive to organizational complexity and implement systems for efficiency. This involves breaking down barriers between departments and functions. Key concepts include: Subsystems, Synergy, Open and closed systems, Boundaries, Flows,

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ICT’s Societal Impact: Digital Divide, Fraud, and Entertainment

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The Impact of ICT on Society

Digital Divide

Digital divide: Gap between people able to make efficient use of ICT and those who are not.

  • Introduction of technology can: Generate jobs, provide greater access to better health services.

Health Services

Health services: Some websites contain information about: Medicine, common ailments & how to treat them, contact details of doctors, waiting lists for hospital treatment. Appointments can also be booked online.

Employment Opportunities

Employment opportunities:

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Promoting Health and Rehabilitation in Prisons: A Community Approach

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Promoting Health and Rehabilitation in Prisons

The first obstacle is the resistance of the prison population, given their socio-psychological characteristics.

The processes will be motivating and lead with the subject itself.

Educational activities aimed at enabling the acquisition of knowledge will be very useful and should consider the individual as the primary resource for developing their own health. Therefore, the process should start from their demands and needs, using the endogenous potential

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SAP and PeopleSoft: Business Software Solutions

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SAP: A Leader in Business Software

SAP AG (NYSE: SAP) is a leading global provider of business software, holding the top position in 20 of the 25 industries it serves. SAP develops software solutions that enhance productivity across various business functions, including customer relations, enterprise resource planning, accounting, and human resources. The company’s revenue primarily comes from software licensing, maintenance services, and consulting, with over 75% of its revenue derived from its

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