Essential Organizational Behaviour Concepts & Theories
Essential Organizational Behaviour Concepts
Class 2: Introduction to OB
Definition: The study of how individuals, groups, and structure affect behavior in organizations.
Foundations of OB:
- Multidisciplinary
- Contingency (it depends)
- Multiple levels (micro, meso, macro)
- Open systems
Workplace Challenges:
- Individual: Motivation, satisfaction
- Group: Diversity, conflict
- Organizational: Globalization, ethics, new technology
Class 3: Personality & Emotions
Big Five Personality Traits (CANOE):
- Conscientiousness
- Agreeableness
- Neuroticism
- Openness
Organizational Behavior Essentials: Trust, Justice, Teams, Culture, Influence
1. Trust, Justice, and Ethics in Organizations
Trust: Building Positive Workplace Relationships
Trust is the willingness to be vulnerable to a trustee based on positive expectations. It is crucial for effective workplace functioning.
Types of Trust:
- Disposition-based Trust: Rooted in an individual’s personality, reflecting a general propensity to trust others.
- Cognition-based Trust: Developed through rational assessment of a trustee’s:
- Ability: Competence and skills in a particular area.
- Benevolence: Belief
Effective Team Leadership Strategies
Keys to Successful Team Leadership
Positive Work Environment
Encourage teamwork, trust, and open communication. Example: Welcome new team members warmly.
Employee Development
Help team members grow and learn from mistakes for future and personal growth. Example: Coach someone after an error to improve next time.
Encouraging Teamwork
Recognize good work to build confidence and trust, which motivates the team. Example: Praise the team for great results.
Knowledge Management
Share what you know and learn from
Understanding Motivation Theories and Compensation Strategies
Motivation Theory: Motivational Theory and Compensation
Reinforcement Theory: Comes from the field of psychology and holds that behavior is caused by chains of antecedents and consequents. Antecedents are factors in the environment that cue someone to engage in a specific behavior. Consequents are results associated with specific behaviors.
Goal-Setting Theory: Is grounded in cognitive psychology and holds that behavior is motivated by choices. Goals improve performance through four specific motivational
Read MoreOrganizational Behavior: Key Concepts & Exam Prep
Organizational Behavior Exam 1 Study Guide
Meyer’s Briggs Type Indicator (MBTI)
Understand the Meyers-Briggs dimensions and be able to describe them in terms of the types’ preferences or traits.
- Meyers-Briggs Type Indicator
- Identifies 8 personality preferences: 4 pairs of opposites
- The 4 preferences are your “type” and are based on 4 different types of questions
Energy Source
- (E) or (I): Extraversion vs. Introversion
- Extraversion: Preference for drawing energy from the outside world of people, activities,
Key Concepts in Workplace Dynamics and Leadership
Power Currencies (RICE Model)
The RICE model describes different ways people gain influence in conflicts or workplace situations.
- Resource Control: Power derived from possessing valuable resources like money, job positions, or materials. Example: A manager controls promotions or raises, influencing employee behavior.
- Interpersonal Linkages: Power gained through connections with influential people. Example: An employee befriended by the CEO might secure visibility for their team’s projects.
- Communication