Leadership Traits, Motivation, Job Design and Conflict Management

Trait-Based Leadership Theories

Trait-based leadership theories: the idea is that leaders have certain personal characteristics (physical, mental, and emotional) that set them apart.

Attributes by Type

Positive attributes / Negative attributes / Neutral attributes

  • Positive:
    • Trustworthy
    • Encouraging
    • Honest
    • Decisive
    • Communicative
    • Dependable
  • Negative:
    • Noncooperative
    • Irritable
    • Dictatorial
    • Ruthless
    • Egocentric
    • Asocial
  • Neutral:
    • Ambitious
    • Individualistic
    • Cunning
    • Cautious
    • Class-conscious
    • Evasive

– Physical vitality

– Self-confidence

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Foundational Concepts in Organizational Behavior and I-O Psychology

1. Organizational Behaviour (OB)

OB (I-O Psychology) is the scientific study of behavior in organizations.

  • Applies psychology to work settings.
  • Goal: Explain, predict, and improve job behavior and performance.
  • Uses the scientist–practitioner model, emphasizing data-driven decisions.

2. Individual Differences

These are stable differences between people used to predict behavior and job performance.

Main individual differences include:

  • Cognitive ability (g)
  • Personality
  • Knowledge, skills, and competencies
  • Emotional
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Essential Concepts in Organizational Behavior and Management

Organizational Behavior and Management Fundamentals

Organizational Behavior (OB) studies how people think, feel, and act in organizations.

OB uses models to simplify reality, analyzing independent (cause) and dependent (effect) variables to explain behavior.

Management: Art, Science, and Context

  • Management is not an exact science; it blends social science, art, and craft.
  • There is no single best way to manage; outcomes vary depending on context, people, and situations.

Leadership vs. Management

  • Leadership
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Organizational Behavior: Key Concepts, Personality, and Ethics

An Organization is a consciously coordinated social unit, made up of a group of people who work together on common goals on a relatively continuous basis.

Key Factors Influencing Organizational Behavior

  1. Individual Differences

    People enter groups and organizations with certain characteristics that influence behavior. These include: Perception, Values, and Attitudes.

  2. Job Satisfaction

    (See definition under Key Job Attitudes)

  3. Motivation

    (See definitions under Types of Motivation)

  4. Empowerment

    Empowerment means

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Understanding Workplace Dynamics and Employee Psychology

Workplace Values and Attitudes

Commitment Types (CAN)

Employee commitment can manifest in different ways:

  • Continuance: Staying because leaving is too costly. Example: “I can’t afford to lose my benefits.”
  • Affective: Staying because of emotional attachment. Example: “I love this company.”
  • Normative: Staying out of obligation or a sense of duty. Example: “They trained me, I owe them.”

EVLN Model: Reactions to Dissatisfaction

The EVLN Model describes common employee reactions to workplace dissatisfaction:

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Understanding Workplace Dynamics: OB Principles

  1. Challenges and Opportunities in Organizational Behavior

In today’s workplace, there are many challenges and opportunities in the area of Organizational Behavior (OB). Understanding OB is more important than ever for managers, as organizations are changing at a much more rapid pace than historically seen.

  • Responding to economic pressures
  • Responding to globalization
  • Managing workplace diversity
  • Improving customer service
  • Improving people skills
  • Working in networked organizations
  • Enhancing employee well-being
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