Organizational Behavior: Mastering People Skills for Success

CHAPTER 1: Organizational Behavior

Understanding Human Behavior in Organizations

Organizational Behavior (OB) is a social science that delves into the intricacies of human behavior within organizational contexts. It draws insights from various disciplines, including psychology, sociology, economics, political science, and strategic management, to explain and predict how individuals and groups interact within organizations.

The Importance of People Skills

Organizational success hinges on the effectiveness

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Evolution of Families: Structures, Functions, and Theories

Families through time:

  • Hunter-Gatherers: Early human societies relying on hunting, fishing, and gathering for survival.
  • Agricultural: Emergence of settled farming communities.
  • Pre-Industrial: Society characterized by agrarian economy and extended family households.
  • Urban-Industrial: Industrial revolution and urbanization leading to changes in family structure.
  • Modern Consumer: Shift towards consumer-oriented societies.
  • Contemporary: Current family structures and dynamics.

Family forms:

  • Nuclear family: Two
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Understanding Big Five Personality Traits and Cultural Values

Big Five Personality Traits


Conscientiousness – dependable, organized, reliable, ambitious, hardworking, and persevering.

Conscientiousness has the biggest influence on job performance.

Conscientious employees prioritize accomplishment striving, which reflects a strong desire to accomplish task-related goals as a means of expressing personality.


Agreeableness – warm, kind, cooperative, sympathetic, helpful, and courteous.

Prioritize communion striving, which reflects a strong desire to obtain acceptance

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Management History and Functions: Classical to Contemporary Perspectives

Why learn- Social, political, and economic changes impact management practices. Knowing history helps observe these forces’ impact on organizations. Learn from the past to adapt to current challenges and prepare for the future.

Classical perspective- industrialization perspective- Emphasizes a rational, scientific approach to management focused on efficiency, structure, and clear hierarchies.

  • Scientific management (F.W. Taylor)- scientifically determined jobs and management practices to improve efficiency
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Cognitive Development and Gender Identity

Cognitive Development:

Is the construction of the thought process, including remembering, problem solving, and decision-making, from childhood through adolescence to adulthood. (Piaget believes that cognitive development is universal, meaning that everyone matured in the same way, no matter what.– children all around the world, regardless of the culture they are in, or the way that their parents teach, the child will always say their first words around one year ALL AROUND THE WORLD)

Piaget’s Stages

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Program Evaluation and Experimental Design Glossary

1.

Attrition

The loss of participants in the course of a study when they fail to complete it

2.

Contamination

Occurs when knowledge, services, or other experiences intended for one group are unintentionally received by another group (when future participants learn information from previous participants that they are not supposed to know until after data collected is completed)

3.

Efficiency Assessment

In program evaluation, the process of weighing the program’s benefits and effectiveness in relation to

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