Integrated Management Systems: A Guide

MANAGEMENT SYSTEM (QMS)

A quality system is a mechanism for regulating the management of organizations related to the quality of products or services supplied, the economics of the processes and operations, profitability, customer satisfaction and other stakeholders, and the continuous improvement of the above characteristics. Furthermore, quality systems are based on two fundamental principles:

  1. Schedule activities previously performed.
  2. Monitor compliance with the schedule.

The goal is to achieve product

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Effective Teamwork and Meeting Management

Working Groups

Types of Working Groups

Temporal Dimensions: Stability of relationships.

  • Permanent: Handle routine work, distribution, maintenance, information gathering, problem-solving, decision-making, work allocation, implementation, and supervision.
  • Temporary/Ad Hoc: Focus on development and innovation activities. Limited duration, dissolving upon completion.

Level of Formality:

  • Formal: Planned by the organization, objective-oriented, part of the organizational chart.
  • Informal: Spontaneous, relationship-
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Business Communication & Control: A Comprehensive Guide

Business Communication

Types of Communication

Depending on the Direction:

  • Vertical Communication: Follows the company’s hierarchy. Information flows both downwards (from superiors to subordinates) and upwards (from subordinates to superiors). For example, a superior giving an order and a worker responding.
  • Horizontal Communication: Occurs between individuals at the same hierarchical level. For example, communication between two directors.
  • Cross-Communication (Diagonal): Takes place between individuals
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Leadership Models and Styles for Effective Business Management

Leadership

What is Leadership?

Leadership is the process of influencing individuals or groups to achieve a specific goal. It involves inspiring others to adopt a particular objective as their own.

Business Leadership

Business leadership is a crucial factor in an organization’s ability to reach its full potential and achieve its objectives. It seeks to develop, catalyze, and enhance the resources of an organization and its members.

Leadership Models

Leadership models help us understand leader behavior

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Project Management: Planning, Execution, and Control

Project Management

Project Definition

A project is a set of steps, activities, and tasks that aim to achieve a specific objective. It involves a job that is not immediate and requires a relatively long period to complete. A project has a defined beginning and end, utilizes various resources, and operates within a budget. It consists of unique and non-repetitive activities, has a clear purpose, requires a project manager and staff development, needs to be planned, and its progress should be measured

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Risk Management and Preventive Techniques in Occupational Safety

Risk Management and Preventive Techniques

Prevention Techniques

Operational Risk and Administration: Shoddy work, delays in work, poor quality of the product or service, injury to workers.

Sequence of Risk Management

  1. Identify all risks.
  2. Assess the risks involved in the process.
  3. Analyze the risks in order to find the best form of treatment.

Risk Management: Terms

  • Treating risk effectively.
  • Tolerating loss within the range of acceptability.
  • Transferring risk.

Operational Risk Management

  1. Determine the magnitude
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