Retail Merchandising & Store Design Strategies
Retail Merchandising and Store Design Insights
Customer Shelf Scanning Behavior
Mainly, customers look horizontally. Most of our eye muscles are designed for horizontal movement, then the scan becomes vertical for specific brands or products.
Understanding Store Districts
A store district is a part of the store where similar merchandise is grouped, and that is positively recognized by the customer, for example, as a bakery, butcher, or fishmonger.
The Scarcity Principle Explained
It’s a principle based
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Brand Fundamentals
AMA Brand Definition
A brand is a name, term, sign, symbol, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition.
Alina Wheeler’s Brand Definition
A brand is the promise, the big idea, and the expectations that reside in each customer’s mind about a product, service, or company.
Key Brand Elements
Different components that identify and differentiate a brand. Elements include:
Read MoreCultural Dynamics & Market Research for Business Success
Understanding Cultural Patterns
To understand cultural patterns, first identify:
Culture: Music styles, clothing, and other expressions.
Laws can influence culture.
Language
Determines how we communicate. The environment often dictates a particular language.
Inappropriate language can damage customer relationships.
We must know what message to send and how to send it.
Values
The fundamental principles governing human behavior.
Values depend on lifestyle and context.
Rules
These are the tacit or explicit rules
Packaging Design: Branding and Communication Strategies
Packaging: More Than Just a Container
Packaging refers to the container that preserves, protects, and shapes a product, ultimately creating its image.
Types of Packaging
- Primary Packaging: The layer in direct contact with the product, crucial for its conservation.
- Secondary Packaging: Reinforces the primary packaging’s protection, groups multiple products, and often serves as an eye-catching display.
Both primary and secondary packaging incorporate design and persuasive elements to motivate consumers.
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Strategic Selection and Tactics
A strategy is a set of actions whose impact is felt in the long term. Actions with objectives expected in the short term, which may not always align with the overall strategy, are called tactics.
Integrating Philosophy, Mission, Objectives, and Strategy
Effective strategic management integrates several core components:
- Philosophy: Conceptualizes the future vision of the organization.
- Purpose & Values: Forms the foundation for the mission.
- Mission: Defines the organization’
Strategic Marketing: Products, Services, and Market Dynamics
Products and Services in the Economy
The economy is largely services-based, with services accounting for 70% of the economy and 90% of jobs.
Characteristics of Services
- Intangibility: Cannot be seen or tested before purchase.
- Variability: Quality depends on who provides them.
- Inseparability: Cannot be separated from the provider.
- Perishability: Cannot be stored for later use.
Two-Sided Platforms
These platforms facilitate interaction between two user groups through an intermediary, benefiting both parties.
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