Glossary of Human Resource Management Terms

1. SWOT Analysis

A comparison of one’s strengths, weaknesses, opportunities, and threats.

2. Organizational Culture

Refers to the shared values, beliefs, and assumptions people in an organization have.

3. Protected Class

Individuals of a minority race, women, older people, and those with disabilities who are covered by federal laws on equal employment opportunity.

4. Wage Compression

When the pay range increases but wages do not.

5. Agility

A firm’s ability to make quick changes to gain a competitive advantage.

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The Sales Process: A Comprehensive Guide for Sales Professionals

TOPIC 8: THE BUYING PROCESS & BUYER BEHAVIOR

Today’s customers are characterized by being aggressive and empowered by the internet. 3 key tools to assert their preferences: instant access to comprehensive information online, a wide array of choices across various industries, and the ability to compare prices in real-time.

A customer strategy is a carefully conceived plan that results in understanding the customer’s perceptions and maximizing customer satisfaction and responsiveness.

Consumer

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Company Structure, Human Resources, and Market Analysis

The Structure of the Company

The structure of the company is constituted by all the human elements, tasks, command relationships, and coordination requirements. All jobs in a business are interrelated, either through vertical relationships between managers and subordinates (which in turn can be hierarchical or functional) or horizontal relationships between those at the same level. According to vertical relationships, we can distinguish different types of structures:

Hierarchical Structure

The hierarchical

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Economics: Development and Underdevelopment

Total Product Cost

TotalProductCost=DM+DL+MOH

Unit Cost

P*UnitCost=TPC/Nºunits Porduced

Prime Cost

PrimeCost=DM+DL

Conversion Cost

ConversionCost=DL+MOH

Absolute Poverty

A situation of being unable to meet the minimum levels of income, food, clothing, healthcare, shelter, and other essentials.

Subsistence Economy

An economy in which production is mainly for personal consumption and the standard of living yields little more than basic necessities of life (food, shelter and clothing)

Development

The process of

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Policy Context, Crisis Management, and Agenda Setting in Public Policy

Policy Context

Key Concepts

  • States as actors and arenas
  • State projects and social projects
  • Meta-institutions
  • State-society relations
  • Unitary vs federal state
  • Actors: executives, legislators, bureaucracies, political parties, publicity, pressure groups, think tanks, mass media

Unitary State

Policies are implemented faster in a unitary state, but they still need to take politics into consideration.

Executive

The executive branch has the power to implement policies, not the legislators. Ministers are part of

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Understanding National Income and Economic Cycles

Causes of Recession

An economic dip, as measured as a decline in GDP, must occur for two or more successive quarters to qualify as an official recession.

Loss of Confidence in Investment and the Economy: Loss of confidence prompts consumers to stop buying and move into defensive mode. Panic sets in when a critical mass moves toward the exit. Businesses run fewer employment ads, and the economy adds fewer jobs. Retail sales slow. Manufacturers cut back in reaction to falling orders, so the unemployment

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