Business Strategy and Operations Management Essentials
Strategic Planning Framework
Mission, Vision, and Strategic Perspectives
- Strategic Perspectives: Financial, Customer, Internal Processes, Organizational Capacity
- Strategic Themes & Results
- Strategic Objectives
- Strategy Map
- Measures
- Targets
- Initiatives
Control Levers
- Belief System
- Boundary System
- Diagnostic Control System
- Interactive Control System
Strategic Process Steps
- Analysis & Strategic Diagnosis: Internal and external analysis, mission and vision, strategic diagnosis
- Decision Making: Strategic alternatives,
Strategy and Structure Interaction
Relationship Between Strategy and Organizational Structure
Since the pioneering work of Chandler (1962), interactions between strategy and structure have received much attention, both theoretically and empirically. The following conclusions have been reached:
- “The structure follows strategy.” As a company changes its growth strategy to use resources more profitably, new administrative problems affecting economic performance arise. These inefficiencies will only be solved by changing the organizational
Core Human Resource Management Concepts and Practices
Rapid Environmental Change in HRM
Rapid change is a significant environmental challenge affecting a company’s Human Resource Management (HRM), representing external forces beyond managerial control. Firms today operate in a volatile environment and must constantly adapt to changes, such as the recent COVID-19 pandemic. HR plays a central role by implementing effective response systems. HR policies can either help or hinder a firm’s ability to cope with external change. Examples include:
- Stress Management:
International Investment, Labor, and UNCTAD
Foreign Direct Investment and Migration
FDI, FII, Multinationals, and TNCs
These terms relate to international investment and the corporations that facilitate it. Definitions are often debated, but we can define them as follows:
- Foreign Direct Investment (FDI): Refers to investment made outside the home country of the investing company in which control over the resources transferred remains with the investor. Eg. Renault buys shares of General Motors.
- Foreign Indirect (Portfolio) Investment (FII): Refers
Key Concepts in Business and Human Resources
What presents a flowchart of structural content type?
Only the various units that make up the company.
What do you mean by the Taylorist model of human resources?
To maximize the synergies between man and machine to obtain peak performance.
What is the key to personal and direct communication with external customers?
Effective listening.
5 Phases of Any Project
- Planning
- Organization
- Execution
- Coordination
- Control or Evaluation
McGregor’s Theories X and Y of the Worker
- Theory X: The worker responds to controls
Cost Accounting System: Construction Phases and Allocation
COSTA 2 Construction Phases
Phase 1: Analysis and determination of production factor costs.
Phase 2: Analysis and determination of the cost of activities carried out.
Phase 3: Analysis and determination of the cost of products or services.
Downstream Process
Elaboration of a scorecard detailing costs and outcomes.
Preliminary Steps
Determination of the company’s functional organization.
Steps in Cost Construction
Cost Classification and Location
- Classification: Direct Costs (DC), Indirect Costs (IC).
- Location: