Position Analysis in Organizations
Position Analysis
Introduction
Each employee must make their maximum contribution. Work should be divided into units, ideally the smallest unit possible. This division facilitates:
- Labor administration
- Selection
- Development
- Grounds
Position Definition
A position is a set of tasks carried out within an organization to achieve its objectives. It encompasses the specific tasks and responsibilities performed by an individual in a job.
Position Analysis Definition
Position analysis is the process of determining
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The marketing mix involves four key decisions that must be made for the effective marketing of a product.
Customer Relationship Marketing
Customer relationship marketing (CRM) uses marketing activities to establish successful customer relationships, maintaining existing customer loyalty.
Product Strategy
The product element includes consumer and industrial goods and services. New product development (NPD) is crucial for many businesses and is based on satisfying consumer
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Financial Methods
Time-Rate (‘Flat Rate’) Schemes
This payment method involves the employee receiving a basic rate of pay per time period that they work (e.g., £5 per hour, £50 per day, £400 per week). The pay is not related to output or productivity.
Any time that the employee works above the agreed number of hours per week may make them eligible for overtime payments, often at ‘time and a half’ (e.g., £7.50 per hour instead of £5 per hour).
Piece-Rate Schemes
This payment method involves the employee
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Team Organization and Coordination
Team Organization: Contexts characterized by a collective action of joint production with team production technologies and opportunity costs for the resources used in production.
Coordination Problem: Characterized by a situation where one decision maker, A, realizes that the best decision to reach her goals depends on the decision of other agents, for example B. In most cases, B will be in a similar situation, so the starting point of a coordination problem is the
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Internal Organization of the Company: General Principles of Organization
• The company is a coordination unit.
• It coordinates the activities of individuals and the use of material resources.
• In an enterprise, the work of coordination is referred to as management.
• The administrative function of the company consists of four basic tasks:
1. Planning (to establish what is to be done).
2. Organization (using available information to assign tasks).
3. Direction (to ensure tasks are carried out
Customer Satisfaction Through After-Sales Service
After-Sales Service
It is the tasks that the organization uses after the sale to obtain total customer satisfaction.
It is an important source of information and should be considered an investment.
It is easier to sell new products to a satisfied customer than finding new customers.
Advantages:
- It provides greater customer satisfaction
- It improves the image of the company
- It improves direct knowledge of the market
- It involves potential customer loyalty
- It implies a likely increase in sales
Disadvantages:
- It