Maximize Customer Loyalty with After-Sales Service
After-Sales Service: Enhance Customer Satisfaction
After-sales service is the set of mechanisms and tasks that an organization uses after the sale is completed to obtain total customer satisfaction. It is an important source of information and should be considered an investment. It is easier to sell new products to a satisfied customer than finding new customers. Through their recommendations, we can gain access to new customers.
Advantages of After-Sales Service
- It provides greater customer satisfaction.
Synonym Asset Investments and Corporate Finance
Synonym Asset Investments
Synonym Funding Liabilities
The functions of the finance department of a company are:
- Choose the most appropriate investment projects.
- Establish the financial requirements to carry them out and determine their timeline (whether long or short-term).
- Study the cost of each of the funding sources that will be used.
- Define the dividend policy of the company.
To be considered self-financing, a company cannot get into debt; that is, it is made up of its equity. This may be self-financing
Read MoreUnderstanding Corporations, Shares, and Financial Investments
Corporations
A corporation is an organization formed by one or more partners, either natural or legal persons, who are not personally liable for the debts of the entity. It requires a minimum capital of 60,101.21 euros, divided into registered or bearer shares, which can be cumulative or indivisible.
Classes of General Meetings
Annual General Meeting
The Annual General Meeting must be held within six months of each financial year. It is called to review management, approve social accounts (if appropriate)
Read MoreEconomic Hardship and the 1929 Stock Market Crash
Post-WWI Economic Hardship and Monetary Stability
Production: Two stages can be distinguished:
Reconstruction
Lasted until 1925. In the case of Europe, it was very slow, taking ten years. Compared to World War II, recovery was much harder. There were four phases:
- Socio-political problems: New political governments were very weak because they did not achieve an absolute majority to govern and, therefore, lasted a short time. It was a difficult time, with numerous labor strikes. Territorial disputes
Spain’s Economic Boom & Social Changes in the Late 1980s
Elections in 1986
Once Spain was accepted into the European market, foreign investment pushed the economy, lowering unemployment. Due to the debate about NATO, the PSOE lost votes but still held 184 seats. The right-wing party, led by Manuel Fraga, combined with other so-called popular coalition forces, obtaining 105 seats.
After a long crisis, the PNV expelled Carlos Garaikoetxea and his followers, who would soon form the Eusko Alkartasuna party. Jose Antonio Ardanza called for regional elections
Read MoreMastering English Phrasal Verbs and Idioms
Mastering English Phrasal Verbs
Settle
- Settle in: Become used to being there and feel at home.
- Settle for: Choose to accept.
- Settle up: Pay the bill.
- Settle down: Become calm.
- Settled down: Started living a quiet life, get married, have children.
See
- See me off: Take me to the airport and say goodbye.
- See through: Realize the truth behind the lies.
- See to: Arrange, make sure.
- See things through: Continue till completed.
- See about: Arrange, put in order.
Take
- Take in: Deceive (not being honest).
- Take somebody up