Balanced Scorecard Examples: Airline & Jewelry Store
Balanced Scorecard of a Regional Airline
| PERSPECTIVE | OBJECTIVES | PERFORMANCE MEASURES | TARGET | INITIATIVES |
Financial | Increase Profitability Lower Costs | Plane Cost Seat Revenue | 25% per year | Standardize Planes Optimize Router |
Customer | Lower Prices On-time Flights Increase Customer Base | Number of Customers Customer Ranking | 98% Satisfaction First in Industry | Customer Loyalty Program |
Internal Processes | Improve Departure Time | On-time Departure | ≤ 25 minutes | Cycle-time Optimization Program |
Growth and Learning | Align Ground Crews | % of |
Economic Consequences of War: Trade, Debt, and Stability
Trade Imbalance and Foreign Debt in Warring Countries
The process of trade imbalance in countries at war, which leads to the problem of foreign debt, can be described as follows:
The production and consumption of large amounts of resources, ultimately destroyed at the front, lead to deficits in the trade balance. According to the rules of the gold standard, the external deficit should have been settled by transferring gold to creditors.
Restoration of the Economy: Key Factors
The most relevant factor
Read MoreCompetitive Strategies and Business Tactics
Chapter 5: Generic Competitive Strategies
Types of Generic Strategies
- Broad Low-Cost Strategy: Aiming to achieve lower overall costs than rivals by underpricing or maintaining similar prices with higher margins.
- Broad Differentiation Strategy: Offering unique product attributes that appeal to a wide range of customers.
- Focused Low-Cost Strategy: Targeting a narrow segment and offering lower prices than competitors.
- Focused Differentiation Strategy: Offering niche products tailored to specific buyer needs
Understanding Technological Incompatibility, Investments, and Standards
Understanding Key Concepts: Incompatibility, Investments, and Standards
Technological Incompatibility
Technological incompatibility is defined as the presence of features in two systems (computers, technology, etc.) that prevent them from working together properly.
Project Implementation Costs
Management of project implementation includes:
- Wages and salaries of management personnel.
- Rental and maintenance of offices, housing, and so on.
- Travel and communications.
- Payment of duties and taxes during the period
Expatriate Success: Adjustment, Performance & Compensation
Expatriate Adjustment and Performance
Expatriate adjustment and performance are influenced by several factors:
- Individual
- Contextual
- Organizational
Effective preparation is crucial for success.
Individual Factors
Expatriate Profile:
- Career objective
- Education level
- Gender
Personality Characteristics:
- Big Five (extroversion, agreeableness, conscientiousness, emotional stability, openness or intellect)
- Stress tolerance
Partner Considerations:
- Dual-career couples
Prior International Experience:
- Know-how to cope and
Manufacturing Process and Production Planning
Key Considerations for Product Production
Before launching a product, we address several preliminary questions:
- How much money should we invest?
- How quickly can we recover the investment?
- What stock of raw materials and finished products do we need?
- How much will it cost to produce the required amount?
- How many employees do we need?
- What type of contracts should these workers have?
To produce a product, besides securing resources like facilities, equipment, and personnel, we must organize them by defining
Read More