Spanish Securities Market Regulation and Structure

The National Securities Market Commission (CNMV)

The National Securities Market Commission (CNMV) is an institution under the Ministry of Economy and Competitiveness of Spain. The basic function of the CNMV is to monitor the functioning of securities markets in Spain, which include:

  • Ensuring the transparency of the Spanish market.
  • Ensuring the correct formation of prices of the financial instruments.
  • Protecting investors.

Prudential Supervision by the CNMV

The CNMV exercises prudential supervision over

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Understanding Organizational Transformation and Adaptation

Organizational Change

It is the process through which organizations modify their current state to achieve a more effective future.

Objectives of Change

The goal is to increase the effectiveness of:

  • Human Resources: Improving knowledge, skills, and motivation.
  • Functional Resources: Developing procedures to manage changing environments. As conditions shift, resources are redirected to functions that create the most value.
  • Technology: Enhancing the ability to create new products to respond to change.
  • Organization:
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Fundamentals of Business Structure and Entrepreneurial Success

The Company Structure

1.1 Corporate Functions and Objectives

Any company performs two basic functions: buying and selling.

Firms sell goods and services demanded by households. In turn, firms need to buy productive assets held by families, mainly labor (manpower) and capital (money). Households consume and pay for these goods or services using the wages and interest they receive from the firms.

1.2 Essential Business Elements

A company is typically composed of four main groups:

A. The Team (Human Resources)

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Adam Smith and Karl Marx: Economic Thought Comparison

Adam Smith (1723 – 1790)

Scottish philosopher and economist, one of the greatest exponents of classical economics. In 1776, he published “An Inquiry into the Nature and Causes of the Wealth of Nations,” which is considered the foundational text of political economy.

Key Contributions of Smith

  • It was the first attempt to analyze the determinants of capital formation and the historical development of industry and trade between European countries, establishing the basis for modern economic science.
  • Smith
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Key Banking Concepts: Understanding Financial Services

Here is a brief overview of the requested banking concepts:

Issue Management: Issue management refers to the process of managing new securities issues by companies to raise capital from the public. It involves planning, promoting, underwriting, pricing, and distributing securities. Issue managers coordinate with regulators, stock exchanges, and investors to ensure smooth and successful capital raising, often aided by merchant bankers.

Underwriting Services: Underwriting is a service where an investment

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Complaint Resolution Process Steps and Outcomes

Analysis of Complaint or Claim

Service Provision

We should be able to suggest a solution. The response to a complaint may include:

  • A refund of the money (reembolso)
  • Technical assistance
  • Provide necessary information (proporcionar info)
  • Replace the damaged product
  • Repair the product
  • Compensate for the damages
  • Apologize (disculpas)
  • Offer gifts or expressions of goodwill

Analysis of Satisfaction

The company must verify the level of customer satisfaction with the solution and the process implemented. Surveys are

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