QFD, FMEA, and Poka-Yoke for Enhanced Product Quality

image

image

Understanding Quality Function Deployment (QFD)

Quality Function Deployment (QFD) involves a thorough study to assess the product aspects that customers value most. Market studies are conducted to capture the “voice of the customer,” which includes:

  • Basic Characteristics: What customers explicitly state they want in the product.
  • Minimum Requirements: What customers expect but may not explicitly state (assumed features).
  • Amazing Features: What customers don’t articulate but would be delighted to have
Read More

Software’s Journey: Evolution, Challenges, and Myths

The Dual Role and Importance of Software

Software plays a dual role: it is a product that delivers computing power via hardware, and it is the vehicle for delivering these products. Software acts as the basis for controlling the computer (Operating Systems), communicating information (Networks), and creating and controlling other programs. Fundamentally, software delivers what is considered the most important product of the 21st century: information.

Historical Eras of Software Development

First Era:

Read More

Tourism Management: Organization, Economics, Planning & Impacts

National/Regional Organization for Tourism Development

National Tourism Organizations (NTOs)

  • Forms and Types
  • Mission
  • Organizational Structures – Examples: UK, China, Canada

Developed/Developing Country Considerations

  • Active Role
  • Passive Role
  • Other Agencies’ Role in Tourism Development—US Example

International and Development Agencies

  • International Development Agencies: World Bank, Regional Development Banks, UNDP, OAS, NGOs
  • National Development Agencies: USAID

Defining a Region

  • Socio-cultural Features
  • Political
Read More

Key Concepts of the Web, Digital Culture & Licensing

Understanding the Web

Semantic Web

The Semantic Web refers to a World Wide Web (WWW) designed to process information in natural, human language.

Private Web

The Private Web consists of web content whose owners have intentionally taken steps to prevent it from appearing in search engine results.

Password-Protected Sites

Content requiring a password for entry, often intentionally kept private and part of the Deep Web.

Deep Web / Invisible Web

The Deep Web (or Invisible Web) encompasses content not indexed

Read More

Land Transport Regulations in Venezuela: Legal and Administrative Framework

Constitutional and Legal Basis for Land Transport in Venezuela

Constitutional Basis

Article 156, paragraph 26 of the Constitution of the Bolivarian Republic of Venezuela (CRBV):

It is the responsibility of the National Public Power to regulate navigation and air transport, land, sea, river, and lake transport, including national ports, airports, and related infrastructure.

Legal Basis

Official Gazette No. 38,985, dated August 1, 2008: Land Transport Act

Object of the Law

Section 1: This law aims to regulate

Read More

Production Processes: Efficiency, Costs, and Optimization

Understanding Production Processes

Production is the process of creating goods and services to meet the needs of consumers. Efficiency refers to producing goods and services with the least amount of inputs. The production function shows the relationship between inputs and output in the production process. The marginal product of an input refers to the additional output produced by adding one more unit of that input while maintaining any other inputs the same. The law of diminishing returns states

Read More