Essential Computer Vocabulary and Hardware Functions

Essential Computer Vocabulary

  • Downloading music
  • Making webpages
  • Installing programs
  • Creating programs
  • Entertaining
  • Sending and receiving emails
  • Burning CDs
  • Surfing the net / Browsing
  • Word processing

Questions for Practice

  • Have you ever downloaded music?
  • Have you ever sent an email?
  • How often (con qué frecuencia)?

Grammar Focus for Technology

Past Simple Tense

Structure:

  • Play: played / didn’t play / Did you play?
  • Write: wrote / didn’t write / Did you write?

Present Perfect Tense

Structure:

  • I, You, We, They: have written
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Navigating Travel & Daily Communication

Travel & Communication Scenarios

Airport Incidents: Navigating Travel Challenges

Flight Cancellation & Upgrade

  • Agent: Can I see your passport, please, madam?
  • Passenger: Yes. Here you are.
  • Agent: I’m afraid your flight is cancelled.
  • Passenger: Cancelled?
  • Agent: Yes, there’s a technical problem. But there is another plane for Amsterdam an hour later.
  • Passenger: But I have a connecting flight in Amsterdam. I have another plane to Stockholm. I only had one hour between the two flights.
  • Agent: Don’t worry,
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Essential English for Professional Communication

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Job Interview Success

Key Aptitudes for Interviews

  • Able to work in a team
  • Able to work under pressure
  • Ambitious
  • Careful
  • Careless (Note: This is typically a weakness, not an aptitude)
  • Punctual

Effective Interview Phrases

Here are some positive phrases to use during a job interview:

  • I’m looking for new challenges.
  • I want to develop my skills, my strengths, and gain more experience.
  • One of my weaknesses is that I put a lot of effort into details, and I’m a perfectionist.

Interview Vocabulary: Strengths &

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English Verb Tenses & Modals: Example Sentences

Phrases with Verb To Be

  • + She was at the museum (Ella estaba en el museo)
  • He is not at school today (Él no está en la escuela hoy)
  • ? Were they late to the meeting? (¿Llegaron tarde a la reunión?)

Regular Verbs: Past Simple

  • + She practiced basketball after school (Ella practicó baloncesto después de la escuela)
  • They didn’t play soccer on Saturday. (Ellos no jugaron fútbol el sábado)
  • ? Did you train for the race yesterday? (¿Entrenaste para la carrera ayer?)

Phrases with ‘Had’ (Past Simple of

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Business Correspondence & CV Templates for Professionals

Curriculum Vitae

This section outlines key personal, educational, and professional details.

Personal Details

  • Name/Surname: [Your Name/Surname]
  • Date of Birth: [DD/MM/YYYY]
  • Place of Birth: [Your Place of Birth]
  • Marital Status: Single

Contact Information

  • Address: [Your Address]
  • Telephone: [Your Telephone Number]
  • E-mail: [Your Email Address]

Education

  • 1992-2005: Santo Domingo de Nazaret School
  • 2005-2007: High School
  • 2007-2012: La Laguna University

Work Experience

Details of previous employment, responsibilities, and

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Effective Complaint Letter Examples & Writing Tips

Complaint Letter Examples and Writing Tips

Dear Sir/Madam,

I am writing to complain about the unsatisfactory service I received from your company.

On 25th March, I purchased an HB 1 Smartphone from your London branch. The problems began the first day when the phone wouldn’t charge. I returned to the shop and was given a new charger. Then, yesterday, the battery died completely. This time, I was told that the battery was faulty and that I could buy a new one for 35€. I was shocked because my phone

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