Effective Complaint Letter Examples & Writing Tips

Posted by admin on Jun 7, 2025 in Administration and Management | 0 comments

Complaint Letter Examples and Writing Tips

Dear Sir/Madam,

I am writing to complain about the unsatisfactory service I received from your company.

On 25th March, I purchased an HB 1 Smartphone from your London branch. The problems began the first day when the phone wouldn’t charge. I returned to the shop and was given a new charger. Then, yesterday, the battery died completely. This time, I was told that the battery was faulty and that I could buy a new one for 35€. I was shocked because my phone

Mastering Professional Business Communication Examples

Posted by admin on May 31, 2025 in Administration and Management | 0 comments

Hi Margaret,

I'd like to confirm the meeting with Thomas Ward at 11:00 AM on September 23rd in our offices.

Our offices are located in Globe Tower, 55 Queen'

Essential English Language Skills Practice

Posted by admin on May 29, 2025 in Administration and Management | 0 comments

English Grammar Practice: Verb Tenses

Exercise 1: Present Tenses

1. is teaching
2. remember
3. are leaving
4. Does give
5. don’t need
6. are doing
7. isn’t studying
8. plays

Exercise 2: Past Tenses

1. had eaten
2. was Thomas wearing
3. laughed
4. Did you speak
5. hadn’t heard
6. were driving
7. had left
8. wasn’t listening

Exercise 3: Connecting Clauses

1. while she was touring Italy.
2. after she had saved enough money.
3. and she wore them the next day.
4. and now she is wearing them.
5. but she never wears them.
6. although they were expensive.

Exercise 4: Mixed Verb Forms

1. am considering
2. want
3. was

Business English & Daily Conversations: Key Vocabulary & Grammar

Posted by admin on May 27, 2025 in Administration and Management | 0 comments

Company Inquiries

• What’s her name?
• What’s her work phone number?
• What’s her work phone number?
• What’s her email address?
• What’s her job?
• What’s her company’s address?
• Which company is she from?

Adisco Company Profile

Adisco is a company where many people with disabilities work. They produce many different candles. The raw material is wax of many colors and qualities. They make candles of many shapes and send them to Spain and other countries. There are about 50 employees in the factory. The financial position

English Language Essentials: Grammar, Vocabulary, & Writing

Posted by admin on May 27, 2025 in Administration and Management | 0 comments

Informal Email Structure & Essential Phrases

Key Components of an Informal Email

• a) Greeting: Dear Mr. and Mrs. Baker
• b) Introduction: Thank you very much indeed for your kind offer.
• c) Main Body
• d) Conclusion: I am looking forward to seeing you next month.
• e) Ending: Regards / Best wishes, etc., and your full name.

Common Informal Email Expressions

Opening Expressions

• Thanks for your email/letter.
• It was great to hear from you.
• Sorry for not writing earlier / Sorry that I haven’t been in touch for a while.

Mechatronics Professional Correspondence Samples

Posted by admin on May 26, 2025 in Administration and Management | 0 comments

Job Interview Application

Subject: Job Interview Application – Guillermo Tabuenca

Dear Hiring Manager,

I hope this email finds you well. My name is Guillermo Tabuenca, and I am 20 years old. I am currently pursuing a Higher-level Degree in Mechatronics, and I am very enthusiastic about the opportunity to apply for a position at a company specializing in precision machining. With my educational background and passion for this field, I believe I can contribute effectively to your team.

Throughout my