Understanding the Enterprise as a System and its Administrative Subsystems
UNIT 1: THE ENTERPRISE AS A SYSTEM
Characteristics of the Company as a System
- Open Systems: Companies are open systems, meaning they interact with their environment.
- Technical Systems: Companies rely on individuals with specific knowledge and skills.
- Psychosocial Systems: Companies are comprised of people working together in groups.
- Mixed Systems: Companies consist of both tangible (e.g., assets) and intangible (e.g., knowledge) elements.
- Organized Structure: Companies are structured according to an organizational model.
- Characteristic Functions: Companies have specific functions aimed at achieving predetermined goals.
- Goal-Oriented: Companies are driven by the pursuit of common, pre-defined objectives.
- Dynamic: Companies evolve over time, transitioning through various states.
- Self-Regulating: Companies possess mechanisms to ensure they stay on track toward their objectives.
The Company as a System
A company is a system of interconnected elements arranged within an organizational structure. It operates through characteristic functions to achieve shared goals, evolving through a series of states over time.
The Company and its Environment
Types of Environment
- General Environment: This environment impacts all businesses within a society. It encompasses factors such as:
- Technological advancements
- Cultural norms
- Social trends
- Demographic shifts
- Economic conditions
- Educational policies
- Natural resources
- Legal frameworks
- Specific Environment: This environment is unique to each company and includes:
- Consumers:
- Distributors of products and services
- End-users of products and services
- Suppliers:
- Raw materials
- Capital goods
- Components
- HR suppliers
- Competitors:
- Front suppliers
- Front end-users
- Socio-political:
- State intervention in the company
- Political attitude towards the industry
- Relationship with unions
- Technology:
- Search technology needs and business sector
- New product development and improvement of existing
- Consumers:
Objectives of a Company
Definition
Objectives are clearly defined and shared goals that a company strives to achieve through its actions and strategies.
Function
Each element within a company contributes to the overall objectives through its specific activities and functions.
Types of Objectives
- Economic: Generating financial profits and achieving economic sustainability.
- Technological: Advancing and developing new products and services to meet societal needs.
- Human and Social: Providing personal and professional satisfaction to employees and contributing positively to society.
ITEM 2: SUBSYSTEMS IN BUSINESS ADMINISTRATION
Administrative Function
The administrative function is responsible for guiding the company towards its goals. Its key responsibilities include:
- Directing the company to achieve predetermined goals.
- Overseeing the operation of various functions to meet their objectives.
- Managing business relations within its environment.
Concept of Management
Management is a sequential process that involves planning, organizing, directing, and controlling a company’s resources to achieve its objectives.
Functions of Administration
- Planning: A rational decision-making process that establishes company goals, outlines necessary actions, and allocates resources.
- Organization: Defining the formal structure of tasks, authority, and communication within the company.
- Direction: Guiding and influencing employees to voluntarily contribute to the achievement of company objectives.
- Control: Monitoring performance, identifying deviations from plans, and taking corrective actions.
Meaning of Management, Direction, and Administration
- Direction: A function of administration focused on motivating and guiding employees towards company objectives.
- Management: An executive function encompassing planning, organizing, directing, controlling, and supervising the implementation of projects, with accountability for results.
- Administration: The management of daily activities and functions required for the company’s operation.
Roles of Executives
Individuals in management roles typically perform these roles:
- Interpersonal: Leader, representative, or coordinator (depending on their position).
- Informational: Monitor, spokesperson, or disseminator (based on information flow).
- Decisional: Entrepreneur, disturbance handler, resource allocator, or negotiator (based on their authority).
Business Decisions
- Strategic Decisions: Made by top management, these decisions have a significant and long-term impact on the company and are difficult to reverse.
- Tactical Decisions: Made at lower levels, these decisions have a moderate impact and can be reversed, although with potential costs.
- Operational Decisions: Made by operational managers, these decisions are routine, have an immediate impact, and are typically reversible.
