Understanding Business Intelligence and Competitive Advantage
Which type of barrier creates an expectation for customers To be able to get the same features or services for a product or service from Competitors? Entry
Garbage-in-garbage-out is related to which quality
attribute?
Form
The objective of a _____ system is to ensure that the Knowledge contained within the minds of the employees is available to that Organization. Knowledge management
The authors discussed Michael Porter’s three strategies to Beating the competition in any industry. Which of the following is not one of Those three approaches? Customer loyalty
Today’s customers have which of the following Characteristics? Higher expectations
A complete set of information about customer ages, gender,
Buying habits, and buying preferences is an example of _____.
business
intelligence
Which of the following statements is true with regards to Switching costs? Switching costs are the financial and non-financial costs of Switching to a new product or service
SAT…? Business intelligence
Having an audio quality attribute _____…Form
What is the difference between information and business Intelligence (BI)? Information is about a specific situation; business Intelligence is about internal and external conditions and how they will affect strategy
The list of all your purchases from Amazon (books bought, Price paid, dates) would be considered to be: information
What is business intelligence or BI? Collective information About a business’ customers, competitors, partners, environment, and operations
For most companies, the Internet _____ the threat that new Competitors will enter the market by _____ traditional barriers to entry. increases, decreasing
difference between data and information? Data is unprocessed And will turn into information once it is processed
Wikipedia.Org attributes…? Validity
When your purchases are swiped over the bar-code reader at The point-of-sale terminals at WalMart, a _____ records the data. Transaction Processing system
What should you understand first when the technology needs of your business? The Industry in which your business operates
US, Europe, and Asia…? Virtual
What is differentiation in Porter’s strategy to surpassing The competition? Offering a product or service that is perceived as being “unique” in the marketplace
Customer relationship management (CRM) systems include which Of the following functions? All of the above
What is the set of instructions that your computer needs to Carry out a specific task? Software
Which type of system facilitates the automation and management Of business processes? Workflow
The goal of most businesses is to _____ its customers’ Buying power. Reduce
The grade you earn for a specific course is an example of _____. Data
You are registering for the next semester at your university… Knowledge
Yang Yang? Switching costs
Which of the following would not be investigated when a Business was analyzing competitive pressures? Internal operational capacity
The Internet has had which of the following impacts on the Way you purchase your textbooks? The Internet increases your bargaining power.
Which of the following is the most direct consequence of Work-flow software? Outsourcing
What is data? Raw facts that describe some phenomenon
Information has many attributes that help define its Quality. Which of the following is not one of these attributes? Abundance
Which of the following statements best describes a Technology-literate knowledge worker? A worker who knows how and when to apply Technology
Having access to credible information is an example of the _____ quality attribute of information. Validity
If you were to develop a new text messaging system for College students that had a panic button so that, for instance, a message Changed when a teacher were close by, how would you be enhancing your Competitive strategy? Through focus
Which of the following systems primarily concentrates on the Customer? CRM
Which of the following is the overarching function of Management information systems? To create and sustain a competitive advantage
Which of the following statements successfully Differentiates the term MIS from IT? IT is a component of MIS
If your team member brought information to your group that He/she obtained from a flash news story broadcasted over the Internet, what Quality attribute should you be concerned about? Validity
According to Porter, when there are many alternative Products or services to the ones your business provides, the _____ is high. Threat Of substitute products or services
To minimize the threat of substitute products or services,
Some businesses will create switching costs. What is a switching cost?
Costs that make customers reluctant to switch
To another project or service supplier
Porter’s Five Forces Model focuses on which of the following Analytical steps to determine which technology to use? Assess your competition And the pressures facing them, your industry, and you
If you were to develop a text messaging system that was able To piggy back…? Through overall cost leadership
Your overall GPA is an example of _____.Information
Which type of system improves the performance of teams by Supporting the sharing and flow of information? Collaborative
To be successful in Today’s competitive environment, what must a company have? Intellectual assets (data, information, business intelligence, and knowledge
The threat of competitors’ entering the automobile Manufacturing industry is _____ because barriers to entry are so _____.Low, High
After you understand your competition and its affects on Your industry, what should you do next? Align your strategies, processes, and Technology with your understanding of your industry
Should a business’ decisions about its technology drive its Business strategy? No, business strategy should drive decisions about its Technology
If you were visiting Disney World and you used its Touch-screen monitors to locate a restaurant, what type of hardware device Would you be using? Input and Output
——-is integration of economic socialcultural and
Ecological…?