Strategic Marketing Frameworks and Core Concepts
STP: Segmentation, Targeting, and Positioning
STP stands for Segmentation, Targeting, and Positioning.
- Segmentation: Dividing the market into groups with similar needs or behaviors.
- Targeting: Choosing the most profitable or attractive segment.
- Positioning: Creating a desired image in the consumer’s mind.
Benefits of Segmentation
Better product design, customer satisfaction, personalized offers, and competitive advantage.
Effective Segments (MADAS)
- Measurable
- Accessible
- Differentiable
- Actionable
- Substantial
Segmentation Variables
- Geographic: Country, climate, city.
- Demographic: Age, gender, income, education.
- Psychographic: Lifestyle, personality, values.
- Behavioral: Loyalty, usage, user status.
VALS Framework
- Innovators: Sophisticated, premium.
- Thinkers: Rational, durable.
- Achievers: Status, career-focused.
- Experiencers: Young, fashion-conscious.
- Believers: Conservative, traditional.
- Strivers: Trendy, limited budget.
- Makers: Practical, functional.
- Survivors: Loyal, fear change.
Positioning Formula
For [audience], [brand] is the [market] that delivers [promise] because [reason].
Brand Strategy and Value
The 5Cs
Customers, Competitors, Collaborators, Company, Context.
Value Proposition
Explains why customers should buy. The goal is to provide customer value and competitive advantage.
The 3Vs
Customer value, Company value, Collaborator value.
Differentiation and Parity
- PoD (Points of Differentiation): Unique advantages (e.g., Apple design, Tesla innovation).
- PoP (Points of Parity): Basic expected features (Category, Competitive, or Correlational).
Brand Resonance Model
- Identity: Awareness.
- Meaning: Performance and image.
- Response: Feelings and judgments.
- Resonance: Loyalty and advocacy.
Product and Service Management
Product: Tangible and owned. Service: Intangible and not owned.
Service Characteristics (IVIPL)
Intangibility, Variability, Inseparability, Perishability, Lack of ownership.
Product Life Cycle (PLC)
- Introduction: Low sales, high costs, innovators. Goal: Awareness.
- Growth: Fast sales, rising profits, more competitors. Goal: Market share.
- Maturity: Peak sales, saturation, strong competition. Goal: Defend market share.
- Decline: Falling sales/profits. Goal: Reduce costs or discontinue.
Pricing Strategies
Profit = Revenue – Costs (Revenue = Price x Quantity).
- Market-Skimming: High initial price for premium image.
- Penetration Pricing: Low initial price to gain market share.
- Psychological Pricing: Using prices like €1.99 instead of €2.
Distribution Channels
Intermediaries: Wholesalers, retailers, and agents.
Distribution Types
- Exclusive: Few sellers (luxury).
- Selective: Limited retailers.
- Intensive: Maximum coverage.
Communication and Digital Marketing
Integrated Marketing Communication (IMC)
Uses multiple tools consistently: Advertising, Sales Promotion, PR, Direct Marketing, and Personal Selling.
Inbound Marketing Funnel
- Attract: SEO, social media, ads.
- Engage: CTA, email, landing pages.
- Close: Convert leads into customers.
- Delight: Loyalty, brand ambassadors, WOM.
