Leadership Principles and Effective Management Strategies
Leadership and Management Essentials
Core Leadership Concepts
- Describe
- Diagnose
- Prescribe: What change
- Act
Leadership Theories and Styles
- Trait Theory vs. Behavioral Theory
- Agile Leadership
- Authentic Leadership
- Transformational Leadership
- Servant Leadership
- Charismatic Leadership
Emotional Intelligence (EI) in Leadership
- Self-awareness and Social Awareness
- Self-management and Relationship Management
Addressing EI Deficiencies
When emotional intelligence is lacking, focus on:
- Looking outward and listening more for social awareness.
- Balancing your inner view of yourself with your perception of others.
- Practicing vulnerability and empathy.
- Recognizing employee efforts and communicating frequently and effectively.
Cultural Awareness in Leadership
Cultural awareness involves:
- A mindset of paying careful attention to one’s own culture and others’, accepting differences.
Addressing Cultural Awareness Deficiencies
To remedy deficiencies:
- Listen to people from other cultures to understand interactions.
- Understand how your behavior affects those from other cultures.
- Actively work with people from different cultures and create diverse groups.
- Form task forces and hold events to highlight different cultures.
Key Figures in Management
- Wolfgang Keller Brodsky (Google CEO)
- Jamie Turner
- Boss Cardullo
- Heidi Roizen
Managing Up Effectively
Strategies for managing your boss:
- Know your boss’s needs and clarify their objectives.
- Avoid making assumptions.
- Be sensitive to your boss’s work style.
- Document important information.
- Increase your self-awareness.
- Develop a good, productive relationship.
- Ensure the right flow of information.
- Be dependable and honest.
- Help your boss succeed.
Managing a Difficult Boss
When dealing with a difficult boss:
- Focus on doing your job well.
- Try to influence behavior change non-confrontationally.
- Build relationships with others, especially those in higher positions.
- Ensure the relationship doesn’t dominate your life.
Providing Constructive Feedback
Effective feedback includes:
- Stating the constructive purpose of your feedback.
- Describing specifically what you have observed.
- Detailing your reactions and the observed effects on others.
- Giving the other person an opportunity to respond.
- Offering clear, specific suggestions, avoiding ambiguity.
- Expressing support, summarizing clearly, and following up.
- Making feedback specific to related behavior.
Leading from the Bottom Up
Success factors and considerations:
- Management should contact workers quickly; often, managers provide information they *perceive* workers need rather than asking directly.
- Employees offer unique perspectives that can aid managers who only see the big picture.
- Bottom-up leadership can lessen the boss’s workload.
When Bottom-Up Leadership is Appropriate
This approach is suitable when:
- It makes sense within your company position.
- You have developed a network and are comfortable with colleagues.
- Trust has been established with coworkers.
Deficiencies in Bottom-Up Leadership and Corrections
Potential issues and solutions:
- Perception: Can be seen as trying to be the boss’s favorite or overstepping boundaries.
- Correction: Clarify your intent to coworkers and your boss, emphasizing motivation.
Keys to Success in Managing Bottom-Up Leaders
- Start a movement.
- Lead by example.
- Ask your boss about becoming more visible and involved.
- Find a good mentor.
- Maintain excellent performance.
Challenges of Top-Down Leadership
- Lack of employee participation.
- Influence from inappropriate individuals.
- Insufficient conflict.
Effective Top-Down Leadership
- Be true to your leadership style.
- Set effective goals and gain employee buy-in.
Leadership Theories and Concepts
- Centered Leadership
- Hope
- Despair
- Apathy
- Anger
Leader-Member Exchange (LMX) Theory
- Leaders develop separate exchange relationships with each follower.
- Includes concepts of in-group and out-group dynamics.
Sources and Currencies of Power
- Sources of Power: Position, Personal, Resource, Relationships.
- Currencies for Gaining Power: Inspiration, Task, Position, Relationships, Personal.