Key Functions and Elements of Organizational Communication
Key Functions of Organizational Communication
Planning Function
Establishing goals to guide company performance.
Organizational Function
Ensuring human and material resources meet assigned functions.
Leadership Function
Controlling and motivating staff to achieve objectives.
Control Function
Verifying if instructions are being followed.
Type of Department
Specialized units to achieve planned goals.
Decision-Making Process
- Analysis of the situation
- Planning and assessment of alternatives
- Decision and execution
- Monitoring and evaluation
Decision-Making in a Group
Advantages and disadvantages of group decision-making.
Brainstorming
Developing creativity and innovative solutions.
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Dividing groups into subgroups for discussion.
Corporate Identity
Enduring traits that define the company’s personality.
Corporate Image
Public perception of the organization.
Trademark and Corporate Visual Identity
Elements used to distinguish products and services in the market.
Elements Involved in the Communication Process
Sender, Receiver, and Message
Roles and characteristics of these elements.
Channel, Context, and Feedback
Means of information circulation and influencing elements.
Communication Barriers and Solutions
Physical, intellectual, and psychological barriers and how to overcome them.
International Communication
Vertical and horizontal communication within a company.
Types of Meetings
Routine, extraordinary, informative, negotiation, advisory.