Human Resources Management: Key Concepts and Practices
Equal Employment Opportunity and Legal Compliance
Staff managers are authorized F. According to the Equal Pay Act, F. Title VII forbids testing or screening of job applicants F The Age Discrimination in Employment Act prohibits F.
A job description is a written statement of the knowledge, F major duties, and working conditions included in the job summary F. The (ADA) requires job descriptions that list the essential functions of all jobs F. Competencies are defined by the Department of Labor. F According to the EEOC, female employees need to be able to assess their goals for a program F. Title VII prohibits discrimination against protected classes. F
A vertical integration strategy involves adding new product lines F. Securing the top team and key talent is assigned to most HR departments F. A diversification strategy involves corporate raw materials F. According to the EEOC, job restructuring is a reasonable accommodation for ADA compliance T. Succession planning involves analyzing the demand for managers T.
Job Analysis and Design
In order for Hollis Construction to demonstrate EEO compliance, the company’s manager needs a Job Analysis. During a job analysis, a human resources specialist will most likely collect information about all of the following EXCEPT Employee benefits options.
On-the-job training means having a person learn a job by actually doing it. The first step in the validation process is to Analyze the job. The basic functions of management include all of the following EXCEPT outsourcing.
A manager is best described as a person who is responsible for Accomplishing the organization’s goals, and who does so by managing the efforts of the organization’s people. All of the following are a line manager’s responsibilities for effective HR management EXCEPT Marketing new products and services.
Strategic Human Resource Management
In today’s business environment, a firm’s main source of competitive advantage is Human Capital. Unlike HR managers of the past, modern HR managers must be able to Explain HR activities in terms of a firm’s finances and productivity.
Rollins and Associates is making an extra effort to promote and hire under-represented, protected individuals. Rollins and Associates is most likely participating in Affirmative action. Workforce/personnel planning is the process of deciding what positions the firm will have to fill and how to fill them.
Legal Issues and Compliance
Ruben files a lawsuit against his employer for intentional discrimination based on the Civil Rights Act of 1991. Ruben may sue for all of the following EXCEPT Substantive consideration. According to the guidelines of the ADA, all of the following are examples of reasonable accommodations EXCEPT Changing job qualifications.
T & N Enterprises wants to minimize sexual harassment claims. All of the following are ways that the firm can minimize its liability in sexual harassment claims EXCEPT by informing all employees about sexual harassment complaints.
Which of the following best explains why employers win the majority of ADA cases? Employees failed to prove that a disability affected both daily living and job performance.
Job Analysis and Talent Management
Job analysis is the procedure for determining the duties and skill requirements for a specific job and the kind of person most suitable for a position. During a job analysis, a human resources specialist will most likely collect information about all of the following EXCEPT Employee benefit options. Information collected about work activities.
Which of the following summarizes the personal qualities, traits, skills, and education needed for a particular job? Job specifications O*NET is a resource for employers who need to write Job analyses or job descriptions.
Which of the following describes a job in terms of measurable and observable behaviors that an employee doing the job must exhibit to perform the job well? Competency-based job analysis
The process of determining how to fill top executive positions at a firm is known as Succession Planning. Which of the following terms refers to the end-to-end process of planning, recruiting, developing, managing, and compensating employees throughout an organization? Talent management
Mandatory alternative dispute resolution agreements require Applicants to agree to arbitrate certain legal disputes related to employment or dismissal.
Selection and Performance Management
Which of the following is the primary advantage of using management assessment centers in the selection process? Peers are effectively able to predict the success of applicants. Which assessment method has the lowest validity? Job knowledge tests
Roberta Whitman believes that Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm’s employees. Larry is a line manager who is responsible for sharing financial advice. Judy is experiencing quid pro quo sexual harassment from her boss who is requesting a sexual relationship with her.
Sanders Sporting Goods needs to determine if Does Sanders have a record of employees who claim disparate treatment in the workplace? Sanders Sporting Goods is trying to determine if The male employee was required by HR to participate in a sexual harassment awareness course.
Upward feedback primarily helps top-level managers to diagnose management styles. Which of the following illustrates a focus strategy? Comfy Rent-a-car targets referrals through a car dealership and insurance agents. What is the underlying theory behind job enrichment? To empower the worker by making them experience feelings of responsibility, achievement, growth, and recognition.
Keith, an HR manager at a manufacturing facility, needs to hire three workers. He would continue to step 2 and select personal traits that he believes would predict successful performance. Carla, an HR manager at a carpet manufacturing firm, needs to analyze several jobs. She would continue to step 3 and use a job analysis questionnaire.
Which of the following involves assigning workers additional same-level activities? Job enlargement In most job descriptions, which of the following would LEAST likely be included in the job identification section? Most job descriptions include a job title, a job identification sections, and a job duties section.
The CEO of Southwest Airlines can sometimes be seen helping out at a gate, handling luggage, and assisting cabin attendants while in flight. This is an example of using signs and symbols. Vijay is applying for a job that requires a high level of Finger dexterity. Finger dexterity is considered a Predictor.
Last year, General Motors used a critical incident method to conduct performance appraisals. This year, General Motors is using a graphic rating scale. General Motors is most likely trying to Evaluate performance. Tyrone, an HR manager, is conducting a task analysis. A task analysis is most likely used for Analyzing and training new employee.
Diversity and Inclusion
Which of the following is most likely characteristic of a firm effectively implementing a diversity management program? Female and minority employees have access to international job assignments. An HR manager who is basing a job specification on statistical analysis has completed the first four steps of the process. What is the last step required? Statistically analyze the relationship between the human trait (finger dexterity) and job performance.
Wilson Consulting is a management consulting firm with seventy employees. Suzanne, the HR manager, wants to implement a new performance appraisal system. Suzanne wants a quantitative rating of each employee based on competencies important to the firm, such as problem-solving skills.