Human Resources Management: A Comprehensive Guide

Posted on May 21, 2024 in Economy

Functional Areas

HR:

  1. It is responsible for resolving labor problems, hiring, salaries, etc.

Sales:

  1. Create alternatives that help to progress and solve problems with your team or your clients.

Production:

  1. Responsible for planning, executing, and launching products.
  2. Coordinates all the teams that are involved in the product.

Finance:

  1. It is responsible for managing financial information, analyzing trends, and evaluating the performance of the company.

Human Resources

Human resources are the knowledge, skills, and experiences that make a person more efficient.

7 HR Elements

Recruitment and Selection:

  • Search for candidates through interviews to see who is the right one.

Performance Management Cycle:

  • Help people become the best-performing option for their work.

Learning and Developing:

  • Adaptation of the employee.

Succession Planning:

  • Have replacements in case of an incident or resignation of the employee.

Compensation and Benefits:

  • Fair and just job offers that are competitive in the market.

Information Systems:

  • Maintains a record of the employees, strengths, etc.

Data and Analytics:

  • Make calculations of what is expected in a few years.
  • Need and impact of the employee and the satisfaction of the client.

Difference Between HR and HC

HR: Potential skills, experiences.

HC: Puts their skills into practice.

Evolution of HR Management

First Industrial Revolution (1750-1840)

  • UK conversion of farm-based economy to an industrial one.
  • Long working hours and low wages = employees began to protest.

Welfare Officer was responsible for:

  • Salaries
  • Wages
  • Medical care

Second Industrial Revolution (1840-1915)

  • United States-focused industry and production.
  • Causing more urbanization and immigration.
  • Work conditions were not the best.
  • Characterized by the production of railways, steel, telecommunications, and electricity.

After the Industrial Revolution

Frederick W. Taylor

Proposed the principles of scientific management:

  1. Training workers
  2. Maintaining wages
  3. Focus on improving productivity

Elton Mayo

  • Father of Human Relations.
  • His experiment was focused on: How to increase worker productivity? Through job satisfaction and motivation.

Abraham Maslow

Focus on personal management.

Make it more dynamic.

Principal idea: “The workers are a valuable resource.”

Digital Revolution

Result of globalization and technology.

Differences BetweenPersonnel ManagementHR Management
Type of ManagementTraditionalModern
Performance By…The personnel directorAll levels of managers
Training and DevelopmentLessMore
Seeks to ImproveEmployee productivityEmployee effectiveness
Position Designed ForDivision of laborTeamwork

  • Functional Manager: Oversees a particular functional area of an organization and a department or team.

  • Human Resources Recruiter: In charge of attracting applicants using media or networking to promote the company as the best place to work.

  • Human Resources Manager: Oversees the human resources department and ensures the functions and tasks being carried out by the human resources team.

  • General Manager: Responsible for all or part of a department operation or the company operation, including generating, reviewing, and controlling costs.

  • Applicant: The person who has applied for a job that has opened.

Recruitment and Selection Process

1. Identifying the Hiring Need

They request new jobs due to the growth of the company.

FM: Request a new position.

GM and HRM: Authorize the position.

2. Writing the Job Description

Develop a job description explaining the duties.

Recruiter: All the new positions needed.

3. Considering Internal Promotion

Make an internal promotion taking into account the career and skills.

4. Talent Search Process

Different channels are used to promote the vacancy.

5. Resume Screening

It begins with the key requirements of the position (professional level).

Select the best 10.

6. Phone Call Screening

Know more about the postulate.

7. Checking References

Check if the references are real.

  • Personal data is reviewed.
  • Work history
  • People references

8. Personality and Cognitive Tests

How this person dominates programs like Excel.

9. Interviewing Candidates

Face-to-face interview for better hiring.

10. Job Offer Proposal

Talk with the candidate about the salary and benefits.

11. Hiring

When the contract is signed.

12. Employee Onboarding

Introduction of the employee to the workspace.

10 Job Interview Questions

  1. Tell me a little bit about yourself.
  2. How did you hear about this position?
  3. Why are you interested in this position?
  4. Why should we hire you?
  5. What do you consider your strengths and weaknesses?
  6. Tell me about a time you overcame a challenge.
  7. What are your career goals?
  8. Where do you see yourself in five years?
  9. Why do you want to work here?
  10. Do you have any questions for me?