Essential Marketing and Pricing Frameworks
Price Elasticity of Demand (PED)
Formula:
Price Elasticity of Demand = % Change in Quantity Demanded / % Change in Price
- Elastic (> 1): Consumers are sensitive to price changes.
- Inelastic (< 1): Consumers are less responsive to price changes.
Strategies to Make Demand Inelastic
- Differentiating the product.
- Building strong brand loyalty.
Elasticity and Product Types
- Luxury Goods: High elasticity (flatter demand curve).
- Normal Goods: Lower elasticity (steeper demand curve).
- Perfectly Elastic Goods: Horizontal demand curve.
- Perfectly Inelastic Goods: Vertical demand curve.
Key Pricing Concepts and Strategies
Degrees of Price Discrimination
- First Degree: Charging the maximum Willingness To Pay (WTP) for each customer.
- Second Degree: Pricing based on the quantity purchased (e.g., bulk discounts).
- Third Degree: Pricing based on customer groups (e.g., student discounts, geographic pricing).
Retail Pricing Models
- EDLP (Every Day Low Prices): Maintaining consistently low prices (e.g., Walmart).
- HILO (High-Low Pricing): Alternating between high regular prices and deep promotional discounts.
Advertising and Promotional Frameworks
Impact of Advertising Strength on Demand Curve
- Strong Advertising: Leads to a higher intercept and a steeper slope (increased demand and reduced price sensitivity).
- Weak Advertising: Results in a lower intercept and a flatter slope.
The 7 Ms of Marketing Communication
- Market: Defining the target audience.
- Mission: Establishing the communication objectives.
- Message: Determining the content and design.
- Media: Selecting the platforms to deliver the message.
- Money: Allocating the budget.
- Measurement: Tracking and evaluating success.
Hierarchy of Effects Model (AIDA)
The consumer journey stages:
Awareness → Interest → Desire → Action
Promotional activities should align with where the consumer is in their decision-making journey.
The STEPPS Framework for Virality
This framework identifies factors that make content shareable and memorable:
- Social Currency
- Triggers
- Emotion
- Public
- Practical Value
- Stories
Content linked to everyday cues is generally more memorable and shareable.
Promotional Budgeting Methods
- Percentage of Sales: Budgeting based on past or forecasted future sales.
- Competitive Parity: Matching competitors’ spending levels.
- Objective and Task: Budgets determined by specific marketing goals and the tasks required to achieve them.
- Affordable Method: Spending whatever remains after all other expenses are covered (often the least strategic method).
Incrementality
Incrementality measures the additional impact of a promotion or marketing activity beyond what would have occurred naturally (baseline sales).
Four Types of Media
- Paid Media
- Advertisements and sponsorships.
- Owned Media
- Content controlled by the brand, such as blogs and websites.
- Earned Media
- Voluntary exposure, such as customer reviews and social shares.
- Hijacked Media
- Unintended or negative messages, such as viral memes or public backlash.
Advanced Pricing Strategies and Behavioral Economics
Strategic Pricing Techniques
- Versioning: Offering multiple product versions at different price points to capture various customer segments (e.g., software tiers like Basic, Pro, and Premium).
- Targeting: Customizing marketing efforts and pricing to specific customer segments (e.g., student or senior discounts).
- Dynamic Pricing: Real-time price adjustments based on fluctuating demand, supply, and market conditions. This is most effective in markets with high demand variability and customer acceptance of price changes.
The Role of Price Perception
Price often signals fairness, quality, and contributes to emotional satisfaction.
Key Behavioral Economics Concepts
Prospect Theory
Losses hurt consumers more psychologically than equivalent gains provide pleasure.
Endowment Effect
People tend to value items they currently own significantly more than identical items they do not own.
Brand Strategy and Architecture
Sources of Brand Value
- Consumers: Value derived from trust, identity, and emotional connection.
- Firms: Value derived from customer loyalty, pricing power, and reduced Customer Acquisition Cost (CAC).
- Collaborators: Value derived from extended market reach and increased profitability.
Factors Determining Brand Strategy Authenticity
Consumers assess authenticity based on:
- Consistency
- Transparency
- Relevance
- Longevity
Key Principles of Brand Architecture
- Clarity
- Synergy
- Efficiency
- Flexibility
Brand Extension Types
- Vertical Extension
- Offering products at different price tiers (e.g., luxury and budget lines). Risk: dilution and cannibalization.
- Horizontal Extension
- Expanding into related categories or markets (e.g., a beverage brand launching snacks). Benefit: leverages brand equity, but may still dilute the core brand.
Brand Architecture Models
- Branded House: A single master brand encompasses multiple products (e.g., Google).
- House of Brands: Separate, distinct brands for different products (e.g., Procter & Gamble – P&G).
Strategic Collaboration and Value Creation
Three Types of Value Collaboration
- Value Design Collaboration: Focuses on enhancing product features or innovation.
- Value Delivery Collaboration: Focuses on improving customer experience and functionality (e.g., supply chain partnerships).
- Value Communication Collaboration: Focuses on increasing brand awareness and reach for both collaborating brands (e.g., co-marketing).
The CUES Framework for Successful Collaboration
Criteria for evaluating potential brand partnerships:
- Complementary: Brands should complement each other’s offerings or market position.
- Uniqueness: The collaboration should offer a unique value proposition not achievable by either brand alone.
- Efficiency: The collaboration must enhance overall profitability and operational efficiency.
- Shared Values: The brands’ personalities, goals, and target audiences should align.
Brand Equity Measurement and Market Models
Consumer-Based Brand Equity Levels
These levels are best measured using quantitative research because the results are quantifiable and actionable:
- Brand Awareness
- Brand Associations
- Attitudes
- Loyalty
Brand Valuation Models
Interbrand Rankings Criteria
- Financial performance of the branded products/services.
- The brand’s role in influencing purchase decisions.
- Overall brand strength and future potential.
Brand Asset Valuator (BAV) Model
The BAV model measures brand equity based on four pillars:
- Differentiation
- Relevance
- Esteem
- Knowledge
The Kahn Matrix
To achieve market leadership, a company must dominate at least two quadrants of the Kahn Matrix:
- Amazon (Frictionless)
- Sephora (Experiential)
- Walmart (Low Cost)
Customer-Centric Omni-Channel Marketing
Integrating physical and digital channels to provide a seamless customer experience (e.g., ordering online and returning in-store).