Essential Knowledge Test for Home Support Workers

Home Management and Support Worker Knowledge Test (25 Questions)

This quiz covers essential duties, prioritization, cleaning protocols, and safety procedures for support workers in home management roles. All correct answers are provided below.

  1. What must a support worker do when faced with their primary role of providing personal care to the client at the same time as household tasks?
    Prioritize tasks
  2. How should the support worker dry eating and cooking utensils (if no dishwasher)?
    By letting them air dry in a dish drainer
  3. Gordon, a support worker, acknowledges his client’s preferences for meals. By doing this, what is Gordon promoting and maintaining?
    The client’s preferences
  4. The support worker’s role in home management includes which of the following?
    • a) Painting
    • b) Fixing appliances
    • c) Moving furniture
    • d) Removing clutter
  5. Maurice needs to dust his client’s living room. What should he use?
    A damp cloth
  6. How often should a shower be cleaned?
    After each use
  7. When assisting with laundry, what should the support worker do to protect clients’ garments from damage?
    Follow care label directions
  8. Which of the following is used to remove grease spills from a microwave?
    Diluted vinegar solution
  9. According to cleaning guidelines, which of the following should be cleaned first?
    Bathroom
  10. A support worker has run out of disinfectant but still needs to clean the toilet. What could they use?
    Vinegar
  11. What is the first step a support worker needs to do when getting organized?
    Set priorities
  12. You are a support worker using cleaning products. What safety precaution should you take?
    Wear utility gloves
  13. When handling a client’s money, what should the support worker always remember?
    Obtain a receipt for each transaction
  14. Mrs. Kruger has an antique mirror in her living room. What should the support worker use to clean it?
    Glass cleaner
  15. Shauna, a support worker, has been assigned home management duties. What does this include?
    Cleaning and organizing the client’s house (not personal care)
  16. After being used for preparing poultry, what should the sink be cleaned with?
    A disinfectant (e.g., bleach solution)
  17. What is mildew?
    A fungus caused by mould, with a foul odor
  18. Sophia, a support worker, locks up all toxic chemicals in her client’s house because there is a young child. This is an example of what?
    Safety
  19. All cleaning products should contain which of the following?
    Safe handling instructions
  20. According to cleaning guidelines, which part of a bookshelf should be cleaned first?
    The very top
  21. When Rita leaves her client’s home in a neat and orderly condition, this promotes which of the following?
    Dignity
  22. How often should food particles on soiled dishes be disposed of?
    After each meal
  23. Which of the following does NOT prevent damage to laundry?
    Wearing gloves
  24. How is laundry sorted?
    By colors and fabric types
  25. When assisting with laundry and finding a garment heavily soiled with urine, what should the support worker do?
    Wear gloves and wash it separately