Essential HR Knowledge: Recruitment, Hazards, and Conflict Resolution
Occupational Hazards and Data Collection Fundamentals
What is an Occupational Hazard?
An occupational hazard is something unpleasant that you may suffer or experience as a result of doing your job.
Which two methods are used to obtain data?
The two primary methods used are Interview and Survey.
Recruitment and Candidate Selection Processes
Defining Active Recruitment
In active recruitment, we look for candidates in social networks to cover that position.
Why is the Interview Process Crucial?
The interview is very important because we discover candidates’ skills and experience directly.
Candidate Elimination in the Grönholm Method
Who eliminates the candidates in the Grönholm method? A and B are correct.
Understanding the Grönholm Method
The Grönholm method involves principles where A and B are correct.
The Role of the Interviewer
The interviewer evaluates the candidate’s competencies for the effective development of the job.
Phases of a Job Interview
The phases of an interview include: an initial phase, a body development phase, and a closing phase.
Purpose of the Lüscher Color Test in Selection
Companies use the Lüscher test for staff selection for personality analysis and conflict resolution to determine if the candidate would be fit for the specific position.
Importance of an Effective Selection Process
It is important to have an effective selection process because the people we choose are going to interfere in the future development of our enterprise.
Interview Dress Code
When you have an interview, you have to dress up like: the interviewer because he is going to hear you.
Goal of Selection Techniques
What is the purpose of using selection techniques? A and B are correct.
Leadership, Coaching, and Conflict Management Models
Blake & Mouton Leadership Styles
How many styles are in the Blake & Mouton model? 5.
Models in Conflict Management
How many models are there in conflict management? 4.
Sub-models of Khun’s Conflict Model
What are the sub-models of Khun’s model? Distributive and Integrative.
The Subsystem of Equals
Which is the subsystem of equals? Between students.
Principal Problem in Education
Which is the principal problem in education? Lack of motivation.
Minimizing Conflicts with Shared Frameworks
Why can establishing a shared course framework minimize conflicts? Both of them are correct.
Four Strategies in Conflict Resolution
The four strategies in conflict resolution are:
- Role Playing
- Tracking
- Listening
- Written Communication
Techniques Comparison
To what are these techniques comparably related? To an enterprise.
The Importance of a Company Coach
What is the importance of a coach in a company? It is important for the employee to grow personally and professionally.
Stages of Coaching
What are the stages of coaching?
- Diagnostic
- Set priorities
- Implement the work plan
- Review and follow up
Conflict Management Techniques and Perception
What Conflict Management Involves
Conflict management involves disagreement and different opinions.
Defining Interpersonal Conflict
Interpersonal conflict is between two people that have varied personalities.
How Conflicts Should Be Perceived
Conflicts should be perceived as: an opportunity for growth and knowing the different ways of thinking of other groups and individuals.
Key Conflict Management Techniques
Conflict management techniques are:
- Competing
- Avoiding
- Collaborating
- Compromising
- Accommodating
Defining Accommodating
Accommodating is when one leaves aside his own interests to satisfy those of another person.
Defining Compromising
Compromising is when the boss and the employee get to a short-term agreement.
Advantages of Conflict Management
Some advantages of conflict management are: A and B are correct.
Identifying the Competing Concept
What concept are we using in this situation? A boss exploits his employees to achieve his goals. If they complain, he can fire them and hire another person. The concept is Competing.
What is NOT a Disadvantage of Conflict?
Which one of these is not a disadvantage of conflict? It encourages healthy debate and argument inside teams.
Result of Feeling Manipulated by a Mediator
Workers may feel manipulated and interrogated by the mediator; this could lead to: A lack of trust.