Essential Business and Retail Terminology Glossary

Project Management Fundamentals

Deliverable (Entregable): A specific outcome or result that must be completed within a certain period of time.
Milestone (Hito): A key point in the project’s timeline that marks the completion of a major task or phase.
Stakeholder (Interesado): A person or organization who has an interest in the project and its outcome.
Scope (Alcance): The range of work that must be completed for the project to be successful.
Timeline (Cronograma): A plan that shows when each task in the project will be completed.
Budget (Presupuesto): An estimate of the amount of money that will be spent on the project.
Risk (Riesgo): A potential event that could have a negative impact on the project.
Issue (Incidencia / Problema): A problem or difficulty that arises during the project.

To brainstorm (Hacer lluvia de ideas): To generate many ideas quickly, often without judgment.
To prioritize (Priorizar): To rank tasks in order of importance, so that the most important tasks are completed first.
To launch (Lanzar): The introduction of a new product or service to the market.

Bargain (Ganga / Regatear): A negotiated agreement between a buyer and seller to reach a mutually beneficial deal, often involving discussions about the price.
Haggle (Regatear): To negotiate or argue over the terms of a transaction, especially the price.
Pricing (Fijación de precios): The process of determining the value of a product or service for sale.
Retail store (Tienda minorista): A place where goods are sold to the public, often in individual items or small quantities.
Flea markets (Mercadillos): A marketplace where vendors sell a variety of goods, often at lower prices, and where bargaining is common.
Souvenir (Recuerdo): A small item that is bought for remembrance of a place visited.
Bustling bazaar (Bazar bullicioso): A busy marketplace environment.

Feedback (Comentarios / Retroalimentación): Information or guidance provided to customers to resolve their queries or problems.
Complaint (Queja): An expression of dissatisfaction or unhappiness with a product or service.
Satisfaction (Satisfacción): The feeling of contentment that customers experience after receiving a good service.
Refund (Reembolso): A sum of money returned to a customer as compensation for a returned product.
Loyalty program (Programa de fidelización): A structured program that offers incentives to customers to encourage repeat business.
Issue (Problema / Incidencia): A problem or concern that a customer may have with a product or service.
Assistance (Asistencia / Ayuda): The act of providing help or support to customers.
Courtesy (Cortesía): Politeness and good manners when dealing with customers.

Thrifted (De segunda mano): The act of purchasing second-hand items from thrift stores or resale shops.
Vintage (Vintage / De época): Items that are at least 20 years old and considered classics of a certain era.
Resale (Reventa): The buying and selling of used goods, typically for less than their original retail value.
Upcycled (Supraciclado): The process of giving used items new life by transforming or repurposing them.
Sustainable Fashion (Moda sostenible): Clothing, accessories, or items that have been previously owned and are resold.