Emergency Response Protocols and Procedures: A Comprehensive Guide

Posted on May 5, 2024 in Medicine & Health

Traumatic Incident Types and Individual Chief Complaint Protocols

Time/Life-Critical Events

Traumatic Incidents

  • Animal Bites
  • Assault/Sexual Assault
  • Burns
  • Eye Problem/Injury
  • Fall Victim
  • Heat/Cold Exposure
  • Industrial Accidents
  • Stabbing/Gunshot Victim
  • Traumatic Injury
  • Vehicle-Related Injury

Individual Chief Complaint Protocols

  • Abdominal Pain
  • Allergy/Stings
  • Back Pain
  • Breathing Problem
  • Chest Pain
  • Convulsions/Seizure
  • Diabetic Problems
  • Headache
  • Heart Problems
  • Ingestion/Poison/Overdose
  • Psychiatric/Behavioral Problem
  • Sick Person

Life-Critical Events

  • CO/Inhalation
  • Cardiac Arrest
  • Choking
  • Drowning
  • Electrocution
  • Pregnancy/Childbirth
  • Unconscious/Fainting
  • Stroke/CVA
  • Unknown/Man Down

Emergency Medical Dispatch and Coordination

Multiple Choice Questions

Question 1

What does the role of a remote assistance operator involve?

**Answer: C. Providing care assistance to elderly individuals remotely.**

Question 2

What number is common for any emergency service in the European Union?

**Answer: A. 112**

Question 3

What do Emergency Medical Dispatchers (EMDs) do when they receive an emergency call?

**Answer: B. Use predetermined questions to assess the emergency.**

Question 4

What is the responsibility of the Emergency Coordination Centres (ECC) during an emergency?

**Answer: B. Coordinate organizations and agencies involved.**

Question 5

What is considered an essential skill for Emergency Medical Dispatchers?

**Answer: C. Understanding the philosophy and psychology of interrogation.**

True or False Questions

  1. Emergency Medical Dispatchers (EMDs) use predetermined questions to assess the type and severity of emergencies when receiving calls. **TRUE**
  2. The ECC (Emergency Coordination Centres) takes charge of coordinating organizations and agencies involved until the units arrive at the scene of an accident or incident. **TRUE**
  3. The emergency number 112 is used in many regions of the United States. **FALSE**
  4. Tele-assistance operators are responsible for physically visiting elderly or handicapped individuals living alone. **FALSE**
  5. Dispatchers in emergency call centers must handle multiple tasks simultaneously, making multitasking a crucial skill. **TRUE**