Effective Communication: A Guide to Writing Professional Documents

Report Writing

Guidelines

  • Avoid using subjective language (e.g., “awesome”).
  • Use objective language (e.g., “The results indicate that…”).
  • Use headings to organize your content (e.g., “Introduction,” “Strengths,” “Weaknesses”).
  • Use transitions to connect your ideas (e.g., “Furthermore,” “In addition”).
  • Proofread your work carefully for errors.

Structure

  1. Introduction: State the purpose of the report and provide background information.
  2. Body: Present your findings and analysis, supported by evidence.
  3. Conclusion: Summarize your findings and make recommendations.

Informal Letter Writing

Guidelines

  • Use a friendly and conversational tone.
  • Start with a greeting (e.g., “Dear [Name]”).
  • Write in a clear and concise manner.
  • End with a closing (e.g., “Sincerely,” “Best regards”).

Structure

  1. Opening: Greet the recipient and make small talk.
  2. Body: Share your news or ask questions.
  3. Closing: Express your well wishes and sign off.

Letter of Application

Guidelines

  • Tailor your letter to the specific job you are applying for.
  • Highlight your relevant skills and experience.
  • Use strong action verbs and quantify your accomplishments.
  • Proofread your letter carefully for errors.

Structure

  1. Introduction: State the position you are applying for and express your interest.
  2. Body: Describe your relevant skills and experience.
  3. Conclusion: Express your enthusiasm for the position and request an interview.

Letter of Complaint

Guidelines

  • State your complaint clearly and concisely.
  • Provide specific details about the problem.
  • Be polite and respectful, even if you are angry.
  • Request a specific resolution to your complaint.

Structure

  1. Opening: State your complaint and provide background information.
  2. Body: Describe the problem in detail and provide evidence.
  3. Conclusion: Request a specific resolution and express your hope for a satisfactory outcome.

Review Writing

Guidelines

  • Give your overall impression of the product or service.
  • Highlight the strengths and weaknesses.
  • Use specific examples to support your points.
  • Write in a clear and concise manner.

Structure

  1. Introduction: State the title of the product or service and give your overall impression.
  2. Body: Discuss the strengths and weaknesses of the product or service.
  3. Conclusion: Summarize your review and make a recommendation.

Article Writing

Guidelines

  • Choose a topic that you are passionate about.
  • Write in a clear and concise manner.
  • Use strong evidence to support your points.
  • Proofread your article carefully for errors.

Structure

  1. Introduction: Hook the reader and introduce your topic.
  2. Body: Develop your argument and provide evidence.
  3. Conclusion: Summarize your argument and make a call to action.

Essay Writing

Guidelines

  • Choose a topic that you are familiar with.
  • Develop a clear thesis statement.
  • Organize your essay into paragraphs.
  • Use evidence to support your points.
  • Proofread your essay carefully for errors.

Structure

  1. Introduction: State your thesis statement and provide background information.
  2. Body: Develop your argument and provide evidence.
  3. Conclusion: Summarize your argument and restate your thesis statement.