Core Concepts and Theories of Modern Management
Module 1: Fundamentals of Management
1. Management Definition
The process of planning, organizing, directing, and controlling resources efficiently and effectively to achieve organizational objectives.
2. Characteristics of Management
- Goal-oriented
- Universal
- Continuous
- Social
- Multidisciplinary
- Coordinated
3. Management: Science Versus Art
- Science: Based on systematic knowledge and cause-effect relationships.
- Art: Requires creativity, personal skill, and is practice-based.
4. Taylor’s Scientific Management
- Scientific selection and training of workers.
- Cooperation between management and labor.
- Clear division of responsibility.
- Differential piece rate system.
5. Fayol’s 14 Principles of Management
- Division of Work
- Authority and Responsibility
- Discipline
- Unity of Command
- Unity of Direction
- Subordination of Individual Interest to General Interest
- Remuneration of Personnel
- Centralization
- Scalar Chain (Line of Authority)
- Order
- Equity
- Stability of Tenure of Personnel
- Initiative
- Esprit de Corps (Team Spirit)
6. Hawthorne Studies
Demonstrated that social factors, supervision, and attention significantly improve productivity.
7. Managerial Skills
- Technical skills
- Human (Interpersonal) skills
- Conceptual skills
8. Mintzberg’s Managerial Roles
Interpersonal Roles:
- Figurehead
- Leader
- Liaison
Informational Roles:
- Monitor
- Disseminator
- Spokesperson
Decisional Roles:
- Entrepreneur
- Disturbance Handler
- Resource Allocator
- Negotiator
9. Forms of Business Organization
- Sole Proprietorship
- Partnership
- Company (Corporation)
Module 2: Planning, Organizing, and HRM
1. Planning
Establishing a predetermined course of action for achieving specific objectives.
2. Types of Plans
- Single-use plans
- Standing plans
- Strategic plans
- Tactical plans
- Operational plans
3. The Planning Process
- Setting Objectives
- Analyzing the Environment
- Identifying Alternatives
- Evaluating Alternatives
- Selecting the Best Alternative
- Implementing the Plan
- Monitoring and Reviewing
4. Organizing
Establishing the structure of roles, authority, and responsibility within the organization.
5. Types of Organization Structures
- Formal organization
- Informal organization
6. Departmentalization Methods
- Functional
- Product
- Geographic
- Customer
- Matrix
7. Authority, Responsibility, and Accountability
- Authority: The right to give orders.
- Responsibility: The duty or obligation to perform assigned tasks.
- Accountability: The answerability for the results achieved.
8. Centralization Versus Decentralization
- Centralization: Authority is concentrated at the top level.
- Decentralization: Authority is systematically distributed.
9. Human Resource Planning Steps
- Defining Objectives
- Current HR Assessment
- Forecasting HR Demand and Supply
- Gap Analysis
- Developing an Action Plan
- Monitoring and Evaluation
10. Recruitment Versus Selection
- Recruitment: Inviting and encouraging potential candidates to apply.
- Selection: Choosing the most suitable candidate from the applicants.
11. Types of Training
- On-the-job training
- Off-the-job training
- Technical training
- Soft skills training
- Leadership development
Module 3: Directing, Communication, and Group Behavior
1. Directing
The managerial function of guiding and motivating employees.
2. Factors Influencing Individual Behavior
- Personality
- Attitudes
- Values
- Perception
- Motivation
3. Key Elements of Group Behavior
- Group Norms
- Roles
- Cohesion
- Status
4. Tuckman’s Stages of Group Development
- Forming
- Storming
- Norming
- Performing
- Adjourning
5. Advantages of Group Decision Making
- Access to more information and knowledge.
- Diverse views and perspectives.
- Increased acceptance of the solution.
6. The Communication Process
- Sender
- Message
- Channel (Medium)
- Receiver
- Feedback
7. Communication Barriers
- Sender-related barriers
- Receiver-related barriers
- Mechanical barriers (e.g., noise)
- Language and semantic barriers
8. Overcoming Communication Barriers
- 7 C’s: Clarity, Correctness, Conciseness, Courtesy, Concreteness, Consideration, and Completeness.
- 4 S’s: Shortness, Simplicity, Strength, and Sincerity.
Module 4: Motivation, Leadership, and MBO
1. Motivation
The intensity, direction, and persistence of effort a person shows in achieving a goal.
2. Types of Motivation
- Intrinsic (internal rewards)
- Extrinsic (external rewards)
3. Maslow’s Hierarchy of Needs
- Physiological Needs
- Safety Needs
- Social Needs (Belongingness)
- Esteem Needs
- Self-Actualization Needs
4. Alderfer’s ERG Theory
- Existence Needs
- Relatedness Needs
- Growth Needs
5. Herzberg’s Two-Factor Theory
- Motivators: Factors leading to satisfaction (intrinsic).
- Hygiene Factors: Factors preventing dissatisfaction (extrinsic).
6. McGregor’s Theory X and Theory Y
- Theory X: Assumes employees are lazy and need strict control.
- Theory Y: Assumes employees are self-motivated and seek responsibility.
7. Leadership Styles
- Autocratic
- Democratic
- Laissez-faire
- Transformational
- Transactional
- Charismatic
- Paternalistic
8. Blake and Mouton’s Managerial Grid
- 1,1: Impoverished Management
- 1,9: Country Club Management
- 9,1: Task Management
- 5,5: Middle-of-the-Road Management
- 9,9: Team Management
9. Management by Objectives (MBO) Steps
- Setting Organizational Goals
- Developing Action Plans
- Monitoring Performance
- Performance Evaluation and Feedback
