Consumer Rights and Venezuelan Laws
Consumer Protection
What is Consumerism?
Consumerism is defined as the tendency to acquire, spend, or consume goods unnecessarily. The entire population consumes.
Consumer Protection Act and the User
It aims to protect and safeguard the rights and interests of consumers and users. Consumer Protection and the User and Institute for Defense and Education of Consumers and Users (Indecu)
The Rights of Users and Consumers Enshrined in the Act
Some of these are:
- The protection of consumer health on consumption goods and services.
- Promotion and legal protection and economic and social management.
- Education and training rights as consumers and users in the acquisition and use of goods and services.
Venezuelan Law for the Quality System
It was promulgated on October 26, 2002, to make the necessary mechanisms to protect people’s rights.
Metrology Act
This law has been in force since 1980 and regulates the legal system of measures.
Act to Promote and Protect the Exercise of Free Competition
This law aims to promote and protect the exercise of free competition. To protect the consumer.
The National Institute for Defense and Education of Consumers and Users (Indecu)
The public authority responsible for law enforcement and consumer protection to the user. One of the main functions is: To process and determine the procedures for complaint or by application to determine violations.
SENCAMER
Sencamer was created in 1998 under the Ministry of Light Industries and Commerce (Milco) and coordinates the implementation of the law of the Venezuelan System for Quality.
Pro-competition
This is the highest administrative body for competition. Its main functions are: To conduct the investigations necessary to verify the existence of restrictive competition practices and determine the existence of prohibited practices or conduct.
What is a Trader?
A trader is, generally speaking, a person habitually engaged in trade. Also called the owner of the trade.
What Constitutes Hoarding?
Action held outside the normal trade, concealed or not.
What is a Consumer?
A consumer is a person or organization that demands goods or services provided by the manufacturer or supplier of goods or services.
RRP
Protection of consumer sales.
Provider
To deal or supply a product.
Neighborhood Associations
What is a Neighborhood Association?
Neighborhood associations are groupings of people in a sector that helps to solve community problems.
What is Needed to be a Member of a Neighborhood Association?
Be over 18 years old and meet our industry. The citizens’ assembly is a mechanism for participation.
Democracy
What is Democracy?
“Means the Government of a people” gives socially controlled and organized around plural interests.
Features
- The power belongs to everyone.
- The power is not absolute but limited by a constitution that establishes the separation of powers by law and the rights of citizens.
- Citizens have rights and guarantees freedoms protected by the constitution and laws.
- The laws result from deliberation among various political forces.
What is an Employee?
An employee is a person who works for a public or private entity and receives remuneration for such work activity.
What is Pluralism?
A political system in which two or more parties is a condition of democracy.
The People and Democracy
Define modern democracy or a government representative of the people who delegate their power in rulers. We can understand many things by the people: We call people all inhabitants of a geographic location is its population; call people from the political point of view to all individuals carrying civil and political rights that citizens of a country. In a society divided by class is often called the poor people and workers because this group tends to integrate the social stratum most numerous. Guri Dam, Teatro Teresa Carreño, Caracas Metro