Business Correspondence Templates and Examples
1. E-mail Introducing Yourself
To: All employees
From: Lorena Camara
Subject: Nice to meet you
Hello everyone,
My name is Lorena Cámara, and I am the new administrative assistant. I’m 19 years old, and I’m originally from Cornwall. My previous job was with an engineering company near London. I’m looking forward to meeting you all and working with you.
Best wishes,
Lorena
2. E-mail Providing Directions to a Meeting
To: Mr Sanz
From: Lorena Camara
Subject: Meeting – 23rd September
Dear Mr Sanz,
I’d like to confirm our meeting on September 23rd in our offices.
The offices are situated in Globe Tower. When you enter the building, the reception desk is on your right, and the lift is next to the desk. Our offices are on the seventh floor. Turn left when you get out of the lift. My office is room 734. It is the third room on your right.
I look forward to seeing you,
Lorena
3. Office Plan Description (E-mail)
To: Mr Sanz
From: Lorena Camara
Subject: Office plan
Dear Mr Sanz,
Welcome to Sandy’s Textiles. We’re pleased to have you join our company. The plan of our offices is attached to help you get around at the beginning. Please feel free to come by the Human Resources Department to ask any questions you may have. As you can see, my office is on the sixth floor. Turn right when you get out of the lift. It’s at the end of the corridor, on your left.
Good luck,
Lorena
Director of Human Resources
4. E-mail Requesting a Quote
To: coltraineooffice@mail.com
From: surefiremotors@mail.net.uk
Subject: Quote request
Dear Sir,
Our company is looking for reliable suppliers of office supplies. We would be grateful if you could send us a quote for the items listed below:
- 50 boxes printer
- 10 packets of envelopes
- 100 folders
- 15 staplers
Our payment terms are 30 days after delivery date, and the delivery date must be no later than Friday, August 8th.
Sincerely,
Lorena
Head of Administration
5. E-mail Requesting a Meeting
To: Sales Department, Management
From: Lorena Camara
Subject: Meeting – 5th April
Dear All,
I would like to schedule a meeting to discuss our recent sales figures. We’d like to hold the meeting on Tuesday, April 5th, from 10:00 till about 12:00, in the first-floor conference room. I hope this is convenient for you all. Please confirm your participation or let me know if there are any problems.
Regards,
Lorena
Director of Sales
6. E-mail Accepting an Invitation to a Meeting
To: Lorena Camara
From: Janice Sanz
Subject: RE: Department Meeting – 5th April
Dear Lorena,
Thank you for your e-mail regarding the meeting on Tuesday, April 5th, at 10:00. I’d like to confirm my attendance. Would you like me to send you a report on the sales I’ve made since the beginning of March?
Sincerely yours,
Janice Sanz
Sales Department
7. E-mail Declining an Invitation to a Meeting
To: Lorena Camara
From: Ray Brick
Subject: RE: Department Meeting – 5th April
Dear Lorena,
I’ve just received your mail regarding the meeting on Tuesday, April 5th. Unfortunately, I’ll be tied up that day with visitors from our Japanese office. Can we reschedule for the following day – Wednesday, April 6th? I apologize for the inconvenience.
Ray Brick
Director of R&D
8. Letter of Complaint
Herbertson and Wilks Law Firm
25 Parker Street
Bingley
10th July, 2013
Dear Sir/Madam
We ordered 25 toner cartridges for our printers on July 7th. The invoice number is 59643. Unfortunately, we only received 13 cartridges and have found one of them to be faulty. Please look into the matter as soon as possible.
Thank you,
Lorena Camara
Senior Administrative Assistant
Herbertson and Wilks Law Firm
9. Response to a Letter of Complaint
Bakers Office Supplies
Bradford Industrial Estate
Building 6
Bradford
12th July, 2013
Dear Ms Camara
Thank you for your letter of July 10th. We apologize for the inconvenience and have sent you 13 toner cartridges by special delivery. We are also offering you a 10% discount on your next purchase from our company. We appreciate your business and look forward to providing you with the best of service.
Sincerely yours,
Jack Osbou
Customer service
Bakers Office Supplies
10. E-mail Requesting Travel Arrangements
To: Ben
From: Lorena Camara
Subject: Flight to Milan
Dear Ben,
I must travel to Milan this Thursday to meet a client at 14:00 for a three-hour meeting. Please book me a business flight to Milan on Thursday morning. I would like to return on Thursday evening right after the meeting. Note that I prefer an aisle seat. Please let me know if there is any problem booking these flights.
Thanks,
Lorena
11. E-mail Asking for Help Making Travel Arrangements
To: Eveline
From: Lorena Camara
Subject: Trip to Edinburgh
Dear Eveline,
I’m traveling to Edinburgh on May 15th. Please could you make reservations for a mid-morning flight, returning on the evening of May 18th? While I’m there, I’d like to rent a car for four days. Please order a compact class manual car. Can you also book me an executive suite at the Palace Hotel for three nights from May 15th–17th?
Please let me know if there are any problems.
Thank you,
Lorena
12. E-mail Booking Hotel Rooms
To: Palace Hotel
From: Lorena Camara
Subject: Booking April 15th–17th
Dear Sir/Madam,
We would like to book five Executive Suites in your hotel for two nights, from April 15th to April 17th, half board. In addition, we’d like to know if a meeting room suitable for 12 people will be available on April 16th in the afternoon. Please send us pricing information for all of the above.
Sincerely yours,
Lorena Camara
13. Itinerary for a Trip (E-mail)
To: Tony Parker
From: Lorena Camara
Subject: Itinerary – Cape Town
Hi Tony,
Here are the final details of your trip:
Your flight leaves at 07:05. It’s flight #FS9485 on FlySky Airways. You should arrive in Cape Town at 17:00 on Tuesday. Brett Van will pick you up at the airport and take you to your hotel. You’re staying at the Palace Hotel. Brett will pick you up at the hotel on Wednesday morning at 09:00 and take you to our offices for a series of meetings. In the evening, you’re going to have dinner with Marta, Thomas, and Christian at the Stormy Restaurant. Taxi arrangements will be made for you by Alice Day in the offices.
Your return flight, FlySky Airways #FS4543, leaves the airport in Cape Town at 13:30 the following afternoon. Please review the e-tickets, hotel voucher, and plan of meetings attached. I hope everything is to your satisfaction.
Bon Voyage,
Lorena
14. E-mail Requesting Job Information
To: Mr Sanz
From: Lorena Camara
Subject: Administrative Assistant Vacancy
Dear Mr Sanz,
I am writing in response to the advertisement for an administrative assistant in the Windsor Times of September 18th.
I am interested in applying for the job, but would like some further information. Does the job involve working at the weekend? Are you willing to accept applications from people without previous experience?
I look forward to hearing from you.
Yours sincerely,
Lorena