Business Administration and Process Control

Posted on Mar 12, 2025 in Business Administration and Innovation Management

Classification of Employee Records

Classification of employee records: Men, machines, money, goods, materials, and methods are all involved in the record time, which affects positively or negatively.

Administrative Process Parties

Parties in the administrative process:

  • Planning: Objectives, policies, procedures, programs, and budgets.
  • Organization: Jobs, personnel, authority, and responsibility.
  • Integration: Selection, induction, training, and development.
  • Execution: Motivation, communication, direction, and coordination.
  • Control: Measurement, comparison, analysis, and correction.

Example Objectives

  1. 5% reduction in work accidents by the end of next June.
  2. Increase annual production by 7% over the previous year.

Example Policies

  1. All sales will be conducted strictly in contact.
  2. Purchases of spare parts for functional units over 6000 for major conservation must be authorized by the General Director.

Software

Software: Provides the line of conduct to be suggested to achieve the goal; it also indicates who should do each task, when to start, and when to finish.

Types of Budgets

Types of budgets: Labor, materials, overtime, sales, production, etc.

Organization

Organize: To structure and interrelate, to shape the parts of a planned final result, having the company’s resources so that it can function as foreseen in the planning.

Types of Authority

Types of Authority in an organization:

  • Total Authority: Get the action and power from third parties.
  • Formal Authority: Property of the company.
  • Casual Authority (Charisma): Proposed by their subordinates.
  • Technical Authority: Proposed by their knowledge.

Responsibility

Disclaimer: The obligation on a person to respond to their superiors for their actions during the course of their work.

Execution

Execution: To ‘put something by force,’ and from the administrative point of view, it is an action an administrator takes for their subordinates to achieve the objectives proposed in the planning and structured in the organization.

Motivational Assumptions

Motivational assumptions:

  • All people are different.
  • All behavior has a cause.
  • All behavior pursues a goal.

Maslow’s Hierarchy of Needs

Maslow’s Pyramid:

  1. Self-actualization
  2. Esteem (Ego)
  3. Membership (Social) – (1, 2, 3 are psychic motivators)
  4. Security
  5. Physiological (4 and 5 are physical motivators)

Elements of Communication

Elements of communication:

  • Issuer (responsible for communicating)
  • Channel or means of communication
  • Receiver

Direction and Coordination

Direct: Show the way to get to a point.

Coordinate: To introduce the group’s efforts.

Administrative Process Control

Why you must control the administrative process: To verify that individuals and physical and technical resources are taking place as planned at the time considered.

Elements of Control

  1. Measure: We must measure the results of control elements and make them known to the right people.
  2. Compare: Compare the results of measurements to see if there are significant variations.
  3. Analyze: Analyze variations found to find faults.
  4. Correct: You must apply the necessary corrections to the flaws found.

Efficiency Formulas

Efficiency at work = (Hours Worked * Hours Worked – Hours Reworked) / (Hours Worked * Hours Worked) * 100

Level of equipment availability = (Scheduled Equipment – Equipment with scheduled downtime) / Scheduled Equipment * 100

Quality of facilities: Maintenance cost / Value of facilities * 100

ISO 9000 and Conservation

ISO 9000 and conservation: A standard process control 4.9: Verify that there are adequate controls and constant conservation work that ensure a continuous process capability of the company’s resources and that it actually operates according to what is described in the quality manual.

Five Pillars of TPM

5 pillars of TPM:

  1. Carry out improvement activities to increase team effectiveness.
  2. Establish an autonomous maintenance system.
  3. Establish a scheduled maintenance system.
  4. Provide training courses and training.
  5. Establish a system for continuous productive maintenance development.

Six Big Losses

6 big losses:

  1. Downtime due to breakdowns.
  2. Downtime for preparation and adjustment.
  3. Downtime due to timeouts and small stops.
  4. Defects and rework time.
  5. Losses due to speed reduction.
  6. Startup losses.

Autonomous Maintenance

Autonomous Maintenance: The scheduled maintenance to be performed by the same operator after receiving previous training and instruction to enable them to have the ability to prevent and correct faults.

Ordered Plant

Ordered Plant: 0 accidents, 0 defects, 0 failures. Prevention, identification of abnormalities, the occurrence of abnormalities, skill and expertise, orderly plant, optimal conditions.

Stages to Integrate Autonomous Maintenance

Stages to integrate autonomous maintenance:

  1. Step 1: Cleaning.
  2. Step 2: Preventing contamination sources.
  3. Step 3: Cleaning and lubrication standards.
  4. Step 4: Integral inspection.
  5. Step 5: Autonomous maintenance standards.
  6. Step 6: Quality Assurance.
  7. Step 7: Completion of program development.